4
The textile pad won’t pick up dirt.
•
The cleaning pad may already be saturated with dirt and needs to be washed.
Refer to the Maintenance section.
CLEANING FAqS
PROBLEM
POSSIBLE CAUSE
SOLUTION
Unit fails to
heat up. Power
Indicator Light
does not illuminate
Unit is not plugged in.
Plug electrical cord into outlet
Household circuit
breaker / ground fault
interrupter has tripped or
blown a fuse.
Reset circuit breaker / ground fault
Interrupter, or replace fuse. If you need
assistance, contact a licensed Electrician.
Unit heats up, but
fails to steam.
Power Indicator
Light does
illuminate.
NOTE
: Always
allow proper time
for unit to heat
up and begin
producing steam.)
Water Tank is empty.
Refill Water Tank
Mineral build-up in unit.
Refer to
Cleaning the blockage
section of this manual for
removal procedure.
Weighted brass ball
connected to end
of water tube inside
Water Tank may
have come loose.
If brass ball has become disconnected
from tube, simply reattach it by
snapping it back onto black nozzle at
end of tube.
Steam output
is weak or
intermittent.
Steam Control Dial
is set to LOW.
Increasing the setting of the Steam
Control Dial to MAX will result in a
stronger (and wetter) flow of steam.
Mineral build-up in unit.
Refer to
Cleaning the blockage
section of this manual for
removal procedure.
Unit is emitting
water in the steam
flow.
Steam Control Dial
is set to MAX.
At the MAX setting, small amounts of
water may be released along with the
steam. Decreasing the setting of the
Steam Control Dial to LOW
will reduce this water spotting.
Rattling sound is
heard coming
from Water Tank.
Sound is being caused
by weighted brass ball
connected to end of
water tube inside Tank.
The weighted brass ball is an intentional
design that helps the unit more efficiently
utilize all water inside of Tank.
If brass ball has become disconnected
from tube, simply reattach it by snapping
it back onto black nozzle at end of tube.
CLEANER MAINTENANCE
IMPORTANT:
Always ensure the cleaner has fully cooled down before performing
any maintenance tasks.
Empty the water tank
1. Unplug the cleaner from the main power and ensure the unit has cooled.
2.
Remove the water tank cap, pull off directly.
3.
Empty any excess water from the tank. Replace the water tank cap
.
Removing and cleaning the textile pad
1. Unplug the cleaner from the main power and ensure the unit has cooled.
2. If necessary remove the carpet glider, then peel the textile pad from the floor base.
3. Wash the textile pad in a washing machine with a mild detergent at max temperature 40°C.
IMPORTANT:
Do not use bleach or fabric softener when washing the textile pad.
Storage of appliance
Store the appliance in a dry area.
NOTE:
This appliance will not stand alone with the Carpet Glider fitted,
please ensure removal before storage.
Cleaning the blockage
1. Turn off the appliance and remove from electrical supply.
Wait for appliance to fully cool down before continuing any maintenance.
[14]
2. Ensure the water tank is empty.
3. Detach floor nozzle from cleaner body.
4. Insert supplied de-scaling tool into steam outlet to clear any blockages.
[15]
5. Re-assemble floor nozzle to the appliance body.
TROUBLESHOOTING
Should you have a problem with the product, complete this simple user checklist before
calling your local Hoover service.
The steam stick will not switch on.
•
Check the unit is plugged in.
•
Check the power cord
The steam stick is not producing steam.
•
There may be no water in the clean water tank.
•
You may not wait for enough time (30 seconds) when switch on.
• You may not turn steam control dial from “OFF“ to a desired steam rate position.
