Call Hoover Floorcare
with any product queries
Australia
1300 360 845
To find out more about our range,
visit: www.hoover.com.au
www.hoover.co.nz
email: [email protected]
Conditions of warranty
Your Hoover cleaner, in the case of domestic use, has a one
year parts and labour warranty against product defects
and failures when the product is used in accordance with
the terms and conditions of this warranty statement.
In the case of commercial use, your cleaner has a three
month parts and labour warranty against product defects
and failures when the product is used in accordance with
the terms and conditions of this warranty statement.
This warranty commences from the original date of
purchase and is not transferable; please retain your
original proof of purchase for any warranty claims. This
warranty is valid only in the country where the cleaner
is purchased.
The cleaner must be operated in accordance with
these instructions and used for general cleaning to
remove DRY dirt and dust from carpets, flooring and
fabrics. This cleaner is not designed for the collection
of vitreous building material including particle board,
construction products and similar products such as
wood/fibres, cement, fillers, fibre glass etc or excessive
or frequent sand. The infrequent pick-up of these
materials in these circumstances may be harmful to
your cleaner and may void the manufacturer’s warranty.
Accessories and consumables including dust bags
and filters, unless defective in manufacture, are not
subject to this warranty. In order to prolong the life
of accessories and consumables, regular care and
maintenance is recommended.
When properly used and cared for, your cleaner will
render excellent service; refer to the instruction manual
for further details, as misuse or failure to follow the
instructions makes this warranty void.
In the event of service or advice being needed, please contact
Hoover Floorcare Asia Pacific Pty Ltd, Level 1, Building 2 Brandon
Business Park, 530 Springvale Road, Glen Waverley Victoria 3150,
or on 1300 360 845, Monday-Friday 9am-5pm EST. The decision
to repair or replace the cleaner is at the sole discretion of Hoover
Floorcare. If Hoover Floorcare decide to repair or replace the
cleaner, it will do so at its own cost.
Hoover Floorcare is unable to accept responsibility under this
warranty for any repair work not carried out by an authorised
Hoover Service Agent or from the use of non-genuine parts.
If any part is no longer available or manufactured, Hoover
Floorcare will replace it with a genuine functional replacement
part. This warranty does not apply to the cost of replacing any
parts of the product due to normal wear and tear, alterations,
impro per installation, physical abuse, misuse or accidental
damage. Any transportation costs involved in the repair of
defective parts shall be borne by the claimant.
If proof of purchase cannot be provided at the time of a
warranty claim or service, any work carried out on the
cleaner is chargeable.
The repair or replacement of the cleaner under
this warranty does not extend the original period
of warranty.
The benefits conferred by this warranty are in
addition to all other rights and remedies in
respect of the product as outlined under the
Competition and Consumer Act and other State
and Territory laws.
“Our goods come with guarantees that cannot
be excluded in the Australian Consumer Law.
You are entitled to a replacement or refund
for a major failure and for compensation for
any other reasonably foreseeable loss or
damage. You are also entitled to have the
goods repaired or replaced if the goods fail
to be of acceptable quality and the failure
does not amount to a major failure.”
V2 05/13
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