11.
Maintenance
Spare Parts
Please contact Hoover Customer Care: 1800 815 270, NZ: 0800 282 288 to find your local spare
parts provider.
Part
Part Number
Exhaust Filter
32201499
Battery
33201503
Charger
33201504
Roller Brush
33788086
Powerhead
31155350
Troubleshooting
Fault
Cause
Solution
Cleaner doesn’t start
- Flat battery
- Charge the vacuum cleaner
Reduced suction
- The dust canister is full of dust
- Filter is blocked
- The air way is blocked
- Empty the dust canister
- Clean or replace the filter
- Clear the air way
The charging indicator light fails
to turn red during charging (“red”
indicates the status of charging)
- The cleaner is not fully inserted to
the charger
- The charger is not connected to
mains power
- Remove the cleaner from the
charger and reinsert the cleaner
to the charger again
- Connect the charger to the mains
power
Insufficient application time after
charging
- Insufficient charging time
- Normal discharge reduction
in battery
- Fully charge the battery according
to the instruction described in the
charging section
- Purchase a new battery
Problems and solutions
If you come across a problem, please use the checklist of troubleshooting tips before contacting
Hoover Customer Care.