
12
PROBLEM
POSSIBLE CAUSE
POSSIBLE SOLUTION
Cleaner won’t run
1. Power cord not firmly plugged into outlet.
1. Plug unit in firmly.
2. Blown fuse or tripped breaker.
2. Check fuse or breaker in home. Replace fuse/reset breaker in home.
3. Needs service.
3. Visit our website at www.hoover.com or call 1-800-944-9200.
Cleaner won’t pick-up or low
suction
1. Dirty Water Tank is not installed correctly.
1. Review Placing Dirty Water Tank in base of cleaner.
2. Dirty Water Tank is full.
2. Empty Dirty Water Tank.
3. Dirty Water Tank is clogged.
3. Clean Dirty Water Tank.
4. Air path is clogged.
4. Remove Hose and Flush out with Clean Water.
Water escaping from Cleaner
1. Dirty Water Tank is full.
1. Empty Dirty Water Tank.
2. Dirty Water tank is not installed correctly.
2. Review Placing Dirty Water Tank in base of cleaner.
3. Solution Tank not installed properly.
3. Review Solution Tank Installation.
Cleaner won’t
dispense
1. Solution Tank is empty.
1. Fill Solution Tank.
2. Solution Tank not installed properly.
2. Review Solution Tank Installation.
3. Needs service.
3. Visit our website at www.hoover.com or call 1-800-944-9200.
Hose nozzle will not spray after
filling the Clean Water Tank or
Detergent Container.
1. Air is trapped in the pump and hose.
1. Turn on the cleaner. If hose does not spray, prime the pump by lowering
the hose down to the floor and hold the trigger for up to 1 minute.
Motor noise becomes
high-pitched
1. Dirty Water Tank is full.
1. Empty Dirty Water Tank.
2. Dirty Water Tank is clogged.
2. Clean the Dirty Water Tank.
3. Air path is clogged.
3. Unclog air path.
4. The float in the Dirty Water Tank has been activated. 4. Review Emptying & Cleaning the Dirty Water Tank.
Troubleshooting
This product contains no serviceable parts.
If appliance is not working as it should, has
been dropped, damaged, left outdoors, or
dropped into water, call customer service at
1-800-944-9200 prior to continuing use.
USE TROUBLESHOOTING GUIDE AS A FIRST
STEP TO RESOLVE ANY PROBLEMS YOU MAY
BE EXPERIENCING.
WARNING:
To reduce the risk of personal injury - Unplug before cleaning or servicing.
WARNING:
To reduce risk of fire
and electric shock due to internal
component damage, use only HOOVER®
cleaning products intended for use with
the appliance as noted.