Service
To obtain approved HOOVER service and genuine HOOVER parts,
locate the nearest
Hoover Factory Service Center or Authorized
Hoover Warranty Service Dealer (Depot)
by:
checking the Yellow Pages under “Vacuum Cleaners
Household” OR
checking the list of Factory Service Centers provided
with this cleaner OR
calling I-800-944-9200 for an automated referral of
authorized service outlet locations (U.S. only)
Do not
send your cleaner to The Hoover Company in North Canton
for service, this will only result in delay.
If further
assistance is needed, contact The Hoover Company
Consumer Response Center, North Canton, Ohio 44720
Phone: 330-499-9499.
Canada,
contact Hoover Canada, Burlington, Ontario
Phone: I-800-263-6376.
Always identify your cleaner by the
complete
model number when
requesting information or ordering parts. (The model number
appears on the bottom of the cleaner.)
Cleaning Effectiveness Per Amp Rating
This is
an Amp rating. Amps do
measure dirt removal, only the
amount of electricity used. Cleaning Effectiveness Per Amp is determined
by dividing this model’s Cleaning Effectiveness* by its Amps.
*Cleaning Effectiveness
is the percent value obtained from dividing:
(a) the geometric mean of the amount of embedded carpet dirt removed in
testing under ASTM Test Method
by
(b) the value 2.9 (the geometric mean of the midpoints of the % dirt pickup
scales selected by Hoover as a reference for its rating system).
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