D
4-3
Clearing blockages
Disconnect cleaner from electrical
outlet.
Low suction or pick up may be due
to a blockage in the system. Refer
to the following steps to check for
blockages
continuing with each
step until the blockage is found:
1. Check fullness of dirt cup; empty
if needed.
4-1
Look into opening (D) for blockages
and remove.
6. Remove agitator shield (see Fig.
3-18) and remove any loose debris
which may have accumulated
under it.
Checking airflow path
2. Plug cleaner in and turn ON.
Check for suction at end of hose (A).
If there is
suction,
continue with
step 3.
If there is
no suction
, check for
blockage in hose and dirt tube as
follows:
A
4-4
E
F
If a blockage occurs during
powered hand tool use:
11.
Disconnect powered hand tool
from hose.
Check tool connector
opening (E) for blockage and
remove. Remove bottom plate and
turbine as described in Figs. 3-21
and 3-26. Remove any blockage
from turbine channel (F). Replace
belt, turbine, brush roll, and bottom
plate.
Full One Year
Warranty
(Domestic Use)
Your HOOVER® appliance is warranted
in normal household use, in accordance
with the Owner’s Manual against original
defects in material and workmanship for
a period of one full year from date of
purchase. This warranty provides, at no
cost to you, all labor and parts to place
this appliance in correct operating con-
dition during the warranted period. This
warranty applies when the appliance is
purchased in the United States including
its territories and possessions, or in
Canada or from a U. S. Military
Exchange. Appliances purchased else-
where are covered by a limited one year
warranty which covers the cost of parts
only. This warranty does not apply if the
appliance is used in a commercial or
rental application.
This warranty only applies when the
product is in use in the country or territo-
ry in which it is purchased.
Warranty service can only be obtained
by presenting the appliance to one of
the following authorized warranty service
outlets. Proof of purchase will be
required before service is rendered.
1. Hoover Sales and Service Centers.
2. Hoover Authorized Warranty
Service Dealers (Depots).
For an automated referral of author-
ized service outlets in the U.S.A.,
phone 1-800-944-9200 OR visit Hoover
on-line at hoover.com
This warranty does not cover pick up,
delivery, or house calls; however, if you
mail your appliance to a Hoover Sales
and Service Center for warranty service,
transportation will be paid one way.
While this warranty gives you specific
legal rights, you may also have other
rights which vary from state to state.
If further assistance is needed, or if
there are questions concerning this war-
ranty or the availability of warranty serv-
ice outlets, phone the Hoover Consumer
Response Center, 1-330-499-9499.
In Canada, contact Hoover Canada,
Burlington, Ontario L7R 4A8,
1-800-263-6376.
4-2
C
3.
Turn cleaner OFF and unplug.
Check connection at hose tube (C);
remove any blockage.
Checking under bottom plate
4.
Turn cleaner OFF and unplug.
5. Remove bottom plate, belt and
agitator (Figs. 3-15 and 3-16).
12
Possible Cause
Possible Solution
• Incorrect carpet height setting
•
Move carpet height control to a
higher setting
Possible Cause
Possible Solution
• Belt broken or stretched
•
Replace agitator brush roll belt
as described in Figs. 3-16 through
3-21 in the Maintenance section
Problem: Smoky/burning smell
detected
4. If you have a
problem
Possible Cause
Possible Solution
• Broken or worn belt
•
Replace belt
• Agitator brush roll worn
•
Replace brush roll
• Dirt cup full
•
Empty dirt cup
• Filters dirty
•
Clean filters
• Incorrect carpet height setting
•
Move nozzle control knob to
lower setting
• Blockage in air flow passages
•
Clear blockage
Problem: Cleaner hard to push
Possible Cause
Possible Solution
• Not firmly plugged in
•
Plug unit in firmly
• No voltage in wall receptacle
•
Check fuse or breaker
• Blown fuse or tripped breaker
•
Replace fuse or reset breaker
• Thermal protector activated
•
Unplug cleaner and allow cleaner
to cool for 30 minutes (this will
reset the thermal protector)
If a minor problem occurs, it usually
can be solved quite easily when the
cause is found by using the check-
list below.
Problem: Cleaner won’t run
Problem: Cleaner/tools won’t pick up
Problem: Powered hand tool brush
roll won’t turn
Possible cause
Possible solution
• Too much pressure being
applied to tool
•
Continue using tool applying
light
pressure.
• Blockage in turbine channel
•
Remove blockage.
• Broken or worn belt
•
Replace belt
• Low cleaner suction
•
Check items under “Cleaner won’t
pick up”.
