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21 

 

4.3

Frequently Asked Questions 

 

 

Asked

Why I can not find our camera when using search bar ? 

Answer: 1. Please checks whether IP camera and search bar locate in the same LAN 

network; 

2. Internet cable or power connection problem also leads to

under normal phenomenon, 

power light (yellow) constant on, network light (green) constant sparkle

 

3. Whether the computer where the search bar is installed firewall. 

 

Asked

Do F series support P2P technology ? 

Answer 

F    series    support    P2P    technology.    You    could    watch    it    by   

centralized 

management interface or platform to realize P2P visit. Using P2P technology can solve 
multiple users visit one IP camera at the same time; the principle is mainly through the 
network technology to visit users to share IP camera video data. 

 

Asked

How many pieces do F series motion detection area support ? Answer

F series 

support 1 piece motion detection area, that is the whole image. 

 

Asked

Do your F series browse dynamic video in cell phone ? 

Answer

F series can watch dynamic video through cell phone which supports JAVA. 

 

Asked

Where can we download cell phone visit program ? Answer

Please 

refer to help text cell phone visit, first chapter. 

 

Asked

Does centralized monitor interface support Vista & Linux system

 

Answer

We can support Vista system

do not support Linux system now. 

 

Asked

How to set IP camera & PC as the same network segment in LAN Answer

Use search bar to find out camera, click auto set button. 

Asked

What mode of cell phone does the F series camera support to visit

 

Answer

Generally, Java MIDP 2.0 cell phone can process dynamic video visit. 

Currently, confirmed cell phone modes are NOKIA E71, 6122C MOTO A3000

NOKIA N70-73 N95 N98

Samsung U608 etc. 

 

Asked

why the cell phone software can

t visit IP camera   

 

Answer

1. whether used cell phone support Java program

 

2. Whether the cell phone open WAP function, and set WAP options correctl 

3. Confirm IP camera can pass Internet visit; 

 

Asked

Why IP camera image is too white or too dark.   

Answer

Open IP camera interface, try to modify camera mode. 

 

 
 

 

Содержание IP Wireless / Wired Camera

Страница 1: ...1 Hootoo IP Wireless Wired Camera REMOTE PAN TILT ROTATE User Manual Product Components and Features IP camera 1 PC Bracket optional 1 PC Power adapter 1 PC Warranty Card 1PC CD 1PC...

Страница 2: ...r Operation 11 3 3 3 Operation 11 3 4 Basic Settings 12 3 4 1 Device Information 13 3 4 2 Device Name Settings 13 3 4 3 Device Clock Settings 13 3 4 4 Device User Settings 13 3 4 5 Basic Network Setti...

Страница 3: ...alance support IE cell phone browser centralized monitor interface management In general according to the function of audio simplex duplex infrared wired wireless POE PZT local storage it has hundreds...

Страница 4: ...GA 15 frame second VGA Alert control Output 1 router 5VDC 0 1A input 1 router closure Trigger Motion Detection Support Software Update Users automatically upgrade Monitor Mode IE browse or special pro...

Страница 5: ...a 64 bit simple Chinese English Windows2003 Windows XP Windows Vista etc Software environment IE 5 0 or above version DirectX8 0 or above version TCP IP network protocol 2 Interface Installation There...

Страница 6: ...45 network interface Backup follow up product extend interface About GPIO alarm interface S terminal definition 1 DC12V 2 RS485 A 3 Earth GND 4 IO2 OUT PUT 5 RS485 B 6 IO1 IN PUT GND Ground alarm inp...

Страница 7: ...he first way then write parameter to the device also through following third way direct process parameter written to device The way how to set PPPoE please refer to 3 4 5 for detailed steps 2 2 3 IP C...

Страница 8: ...advise to set camera IP as the stable IP at the same net range of PC in LAN how to set please refer to 8 frequent questions answer 3 IE Browse to IP Camera After IP camera connects to PC LAN through r...

Страница 9: ...et mask gateway main DNS server backup DNS server etc please click apply after modification enter IP camera username and password click confirm is OK 4 Inner visit address is LAN visit address outer v...

Страница 10: ...button behind inner visit address or outer visit address in the search bar directly also directly input relatively inner and outer visit address in web page address bar like the above photo address ht...

Страница 11: ...are please remove block Note 1 Default device account is admin no password 2 M series IP camera doesn t support Firefox browser but F series support 3 3 Operation Button Enter device on left side disp...

Страница 12: ...ark 3 There are 3 browse modes in IE mode visitor operator administrator the authority of administrator is the highest log in different authorities the operation will be different Regarding to 3 user...

Страница 13: ...If system indicates to restart as right photo please single click yes Y and then enter again 3 4 1 Device Information The device information includes the above interfaces device serial number MAC devi...

Страница 14: ...available for administrator operator visitor and the authority will in turn Note At least one administrator is needed for the device 3 4 5 Basic Network Settings This sector is for DHCP and IP configu...

Страница 15: ...ing If users need to use this function router must support this function and run it just tick the box 3 4 9 DDNS Settings All the above information is set up when the device is ready to deliver users...

Страница 16: ...notification is image captured when alarming if no email notification is needed when alarming and then no need to enter 3 4 11 FTP Service Settings The above setting is equally similar to Mail Server...

Страница 17: ...ictures interval of Ftp service settings The schedule refers to arming time as the selected time interval 0 00 minute per week to 0 45 minutes and Monday 1 00 hour and 2 00 hour 3 4 13 Reset Firm Ware...

Страница 18: ...g in router is a must different brands routes have different name but the operation is the same Take the TP LINK TD 8840 router port mapping setting as example To set up IP Camera as an example router...

Страница 19: ...2 1 4 Microsoft ex factory definition router address is 192 168 2 1 5 Net gear ex factory definition router address is 192 168 1 1 6 Asus ex factory definition router address is 192 168 1 1 4 2 Linka...

Страница 20: ...A External connection siren Touch switch Code use External shell aluminum alloy Size Weight 106mm x 92mm x 29mm 170G Supply Power DC 12V 0 3A LED display Code display Matching alarm device Matching al...

Страница 21: ...o your F series browse dynamic video in cell phone Answer F series can watch dynamic video through cell phone which supports JAVA Asked Where can we download cell phone visit program Answer Please ref...

Страница 22: ...enance charge is free c When the products need maintenance hand up the card with products to the manufacture or local distributor d Take apart item crust tear up the sealing label privately this is ou...

Страница 23: ...fication Inspector Version number Product Model Sale Dates User Company User name Customer Address Contact Number Maintain Date Failure Conditions Results of Maintenance Remark Note Please fill the ca...

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