
9
TROUBLESHOOTING
TROUBLE
POSSIBLE CAUSES
SOLUTION
Unit does not mist
Unit is not plugged in
Plug in unit.
Power failure
Check circuit breaker
Water tank empty
Remove and refi ll.
Power switch not turned on
Turn on switch.
Unit not reset after refi lling tank
Check that there is water in
the hot water reservoir.
Using distilled or treated water
Add a “pinch” of table salt.
that does not contain enough
ions.
Water tank not properly
Reposition water tank.
located on base unit
Humidity level set is achieved
Turn Relative Humidity
Control to higher setting
Water leaks from unit
Drain cap, drain cap gasket,
Tank cap or tank cap
Tighten cap.
gasket is missing or
Replace tank cap
improperly positioned
or reposition cap gasket.
Moist air output low
Mineral buildup in hot water
Clean unit as per
reservoir
instructions.
PROBLEMS OR QUESTIONS?
DO NOT RETURN THIS UNIT TO THE STORE.
CALL US, WE CAN HELP. 1-800-477-0457
HWM-500_OM.indd 9
HWM-500_OM.indd 9
4/5/07 6:07:41 PM
4/5/07 6:07:41 PM