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Honda Connex SCD20

If a theft alert is generated from your car, for example if it is being 

driven without the driver card, vehicle tracking and recovery procedure 

is automatically started.

The SOC will call you for verification of the event before commencing 

their SVR procedure.

What happens when the SOC receive a theft 

alert from your car? 

If you discover your car stolen without any theft alert or call from the 

SOC, you should call the SOC immediately.

You will be connected to an adviser for immediate assistance.

The  SOC  adviser,  after  verifying  your  details,  will  activate  SVR 

procedure on your car, i.e. activating stolen vehicle tracking, liaising with 

the police and continuously updating it’s location information for them 

to recover and return your car to you as quickly as possible.

You will need to make a police report.

The SOC adviser will inform you of the recovery status and make 

arrangement  to  transport  your  recovered  car  to  your  preferred 

Authorised Honda Dealer.

A Connex customer service adviser will contact and assist you with your 

Compensation Guarantee claim.

What to do if you discover your car stolen 

without any theft alert

Содержание Connex SCD20

Страница 1: ...1 Honda Connex SCD20 Honda Connex SCD20 User Manual ...

Страница 2: ...2 Honda Connex SCD20 ...

Страница 3: ...ex gives you the best chance of ensuring your Honda remains your Honda Introduction To reduce the possibility of the car being broken into or stolen the following precautions should always be taken when leaving the car unattended Close all windows The smallest gap could present an opportunity to thief Take all valuables with you or lock them in the glove box or boot compartment Never leave the dri...

Страница 4: ...blinking call the SOC to set the system to forced unset mode If the car is driven with the ADR LED still blinking vehicle tracking and recovery procedure is automatically started and you will receive an SMS theft alert followed by a call from the SOC WARNING The driver card should not be left in the car as this will compromise the ADR protection function In case of valet parking or servicing at a ...

Страница 5: ...battery charge is low Have the car battery checked Transporting the car transport mode Transport mode allows the car to be transported without generating false theft alerts If the car is to be transported for example by a vehicle transporter or tow truck call the SOC to set the system to Transport mode Servicing the car garage mode and forced unset mode Garage mode allows the car battery to be dis...

Страница 6: ...ormation on the compensation amount refer to the product information sheet or log on to www cobra com my hondaconnex or call Connex Customer Service Terms and Conditions 1 In the case of automatic theft alert from the system you will need to confirm during the verification call from the SOC that your car is stolen 2 In the case of you calling the SOC to report a theft or carjack the validity of yo...

Страница 7: ...ected to an adviser for immediate assistance The SOC adviser after verifying your details will activate SVR procedure on your car i e activating stolen vehicle tracking liaising with the police and continuously updating it s location information for them to recover and return your car to you as quickly as possible You will need to make a police report The SOC adviser will inform you of the recover...

Страница 8: ...ation For more information on the SMS tariff log on to www cobra com my hondaconnex Honda Connex web application allows you to stay connected with your car at all times Real time location of your car and its status Set Speed limit alert Set Geo fencing zone in out alert Set Transport and Garage mode Configure the way you receive alerts by SMS or email Change your web access system generated passwo...

Страница 9: ... irregular way or fails to blink when the button is pressed for at least 10 seconds this indicates that the battery is low You will receive an SMS alert that your driver card battery is low Change the battery with new battery code CR2032 Remove the top case as shown in the illustration being careful to lever in the indicated area Take out the old battery and change with new making sure the polarit...

Страница 10: ... health check if the system is not functioning as it should be you will receive a call from the SOC to carry out a full functionality check Device GSM SIM card inclusive of all SMS charges for theft alerts 200 SMS credits for use of the web application Honda Connex service fee For information on the annual service fee and renewal procedure refer to the product information sheet or call Connex Cust...

Страница 11: ...ivation failed Device disarmed for more than xx days This message is received when the device has been set to Garage mode for more than the expected number of days This message is sent if the configured time period for the Garage mode has passed but the system has been unable to unset this mode in the device This message is received when the device has been set to Transport mode for more than the ...

Страница 12: ...to you when your car enters the zone you have set through the web application This message is sent to you when your car exits the zone you have set through the web application Check the car battery This message is sent to you if the configured time period for the Geofence has passed but the system has been unable to delete the zone in the device The device has detected that your car has exceeded t...

Страница 13: ...te of your car You are selling your car You want to transfer the system to your new car You are a new owner who has bought a pre owned Honda already fitted with Honda Connex and need to register with the SOC You have changed your address registered with the SOC You have changed your mobile phone number registered with the SOC Change of details ...

Страница 14: ...14 Honda Connex SCD20 ...

Страница 15: ...15 Honda Connex SCD20 ...

Страница 16: ...16 Honda Connex SCD20 Honda Malaysia Sdn Bhd 532120 D 08UG0208H1A ...

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