9
TROUBLESHOOTING
SYMPTOMS
CORRECTION
Unit fails to turn
on.
Press and hold the
+ button again for 3 seconds.
Check if the battery is properly placed, the “+” side facing
up and in connection with the contact points, try again.
Battery may no longer be good. Replace the battery and try
again.
Gel pads are no
longer sticking to
the body.
Clean the gel pad with a drop of water on your finger.
Replace gel pad.
Unit beeps
abnormally during
treatment.
Press and hold the
- button for 3 seconds to turn this unit
OFF, and Press and hold the
+ button for 3 seconds to
turn it back ON.
Battery can be running low on power and needs to be
replaced.
Device is not securely fixed to skin. Re-apply pad and press
the
+ button to increase intensity. Refer to Beep Signal
Description chart for additional troubleshooting.
Cannot feel the
device working.
Press and hold the + button for 3 seconds to try again.
Make sure the gel pads do not overlap and try again.
Increase the intensity gradually.
The skin on the
treated area has
turned red.
Stop treating that area immediately; wait until the skin
restores to its healthy state. If irritation persists, consult with a
dermatologist.
Intensity suddenly
begins to drop.
Replace the battery and try again.
Make sure the device is in contact with your arms and legs
and try again.
How to replace the
batteries.
Open the battery cover at the back of the device.
Remove the used batteries from the battery compartment.
Refer to the Battery Precautions & Disposal for proper dis-
posal of the battery.
