10
11
PROBLEM
POSSIBLE CAUSE
SOLUTION
No Mist from Spout
• Unit is not plugged in
• No power at unit
• Plug unit in
• Turn the Power/Mist knob
clockwise to turn the
power on
• Check circuits, fuses, try a
different outlet
SoundSpa will not
turn on
• Unit is not plugged in
• Volume is down too low
• No sound selection has
been made
• Sleep Mode cycle is over
• Plug unit in
• Turn the SOUNDSPA
POWER/VOLUME knob
clockwise to increase
volume
• Press a sound selection
button to choose a sound
• Use the SOUNDSPA
POWER/VOLUME knob to
turn the SoundSpa OFF,
then back ON again.
Peculiar Odor
• If new unit
• If unit is in use, the odor
may be a dirty tank or old
tank water
• Open the water tank cap
and keep it in a shady and
cool place for 12 hours
• Empty the old water,
clean the tank and fill
with clean water
Excessive Noise
• Unit is not level
• Low water level
• Place unit on a flat,
even surface
• Check the water level. Refill
the tank if the water is low
White Dust Accumulation • Hard water used
• Demineralization Cartridge
needs replacement
• Use distilled water and a
Demineralization Cartridge
• Replace Demineralization
Cartridge
Troubleshooting
Installing Instructions
1. Remove demineralization cartridge from packaging and let it soak
in water for 10 minutes.
2. Remove the tank from humidifier base. (Fig. 3)
3. Place the soaked demineralization cartridge into the matching slot
in the humidifier base. (Fig. 9)
4. Place the tank back on the base, making sure the tank is firmly
seated. (Fig. 7)
Note:
Demineralization cartridge has no top or bottom. Either side can
face upward.
Cleaning and Care
CAUTION:
Before cleaning the unit, turn power off and unplug unit
from the outlet.
Tank Cleaning
Remove the water tank from the humidifier base by lifting it
from the main unit. Unscrew the tank cap and rinse inside the
tank with clean water. To remove any scale or build up, use
a 50/50 mixture of vinegar and lukewarm water to clean the
inside of the tank.
Suggestion:
Clean the water tank once every two to three
weeks, depending on your water conditions.
To Clean the Ultrasonic Membrane:
Put a small amount of mild dish soap on the surface of the
ultrasonic membrane, then pour in some water and soak for 5
minutes. Brush clean with soft bristle brush (not included) and
rinse. (Fig. 11)
Suggestion:
Clean the membrane once every two to three
weeks, depending on your water conditions.
NOTE:
Never submerge the base in water or any liquid.
Surface Cleaning
Clean the surface of the unit with a clean damp soft cloth as
often as needed. (Fig. 12)
Fig. 12
Fig. 11
Fig. 8
Fig. 9
Fig. 10
