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TROUBLESHOOTING GUIDE

1. If the information listed in the troubleshooting guide can’t solve your problem, please 

    email us for help.

2. Failure to keep this unit clean from mineral deposits may affect operation of this unit. 

3. Customer failure to follow these instructions may void the warranty.

1

3

2

1. Spring  

2. Sealing Ring

3. Water Floater

Problem

Possible Cause

Solution

Unit not plugged in

No power from power outlet

Did not turn on the unit

Ensure unit is properly 
plugged in

Try another power outlet

Check the Control Knob is 
turned to the ON position.

LED indicator is off

Ensure the      Spring is 
secured properly to the tank 
bottom allowing water to pass 
through to the base

1

Adjust the      water floater to 
a horizontal position and 
make sure it can rise up with 
water 

3

      Water floater stuck

3

No water in the water 
reservoir

LED indicator stays red

Not enough water inside the 
tank

Refill and reinstall the water tank

The LED Indicator is white but 

no mist or little mist is 

produced

Mist level is set too low

Adjust to maximum mist

Mineral buildup on the 
atomize

Feel if any air comes out from 
the nozzle. If yes, then clean 
water scale on the atomizer 
as instructed

The base might be overfilled

Remove the tank, empty the 
base and place the filled tank 
on the empty base

Tank leakage

Tank may be damaged

Check for possible cracks in 
the tank, replace if necessary

Tank cap is not tightened 
securely

Tighten the tank cap

      Spring stuck

Ensure the      spring is 
properly secured to the tank 
bottom allowing water to 
pass through to the base.

1

1

      Sealing ring was not 
installed on tank cap

Install the      sealing ring on 
the tank cap, please contact 
us if it is missing

2

2

Mist level is set too high for 
the room size

1. Check if the room is too 
    humid and adjust to lower 
    mist. 40%-60% works best
2. Open door and windows, 
    or change to a larger room

Air inlet is blocked

Humidifier should be placed 
on a hard flat surface, 2 feet 
above the floor, 12 inches 
away from the wall. Point 
nozzle away from wall or 
window

Low indoor temperature 
leads to liquefaction

Raise the room temperature 
to 25°C / 77°F

Mist height is low, damping 

surrounding desk or floor.

Condensation forms around 

humidifier or on windows 

and walls

14

13

Содержание HM-AH001

Страница 1: ...mech net DE support fr homech net FR support es homech net ES support it homech net IT EU Importer ZBT International Trading GmbH Halstenbeker Weg 98C 25462 Rellingen Deutschland Shenzhen NearbyExpres...

Страница 2: ...r On Off and Mist Adjustment Low Water Protection Auto Shut off the Humidifier CLEANING AND MAINTENANCE Caution Daily Maintenance Weekly Maintenance Scale Removal Instructions Disinfecting Instruction...

Страница 3: ...rcumstances shall there be liability for any loss direct indirect or incidental or consequential damage arising out of or in connection with the use of the product SAFETY INSTRUCTIONS The humidifier w...

Страница 4: ...th wet hands 2 DO NOT direct the mist nozzle against the wall 1 DO NOT use your hand or any other object to cover the nozzle while the unit is on to avoid damaging the product or causing injury 2 DO N...

Страница 5: ...attempt to repair or adjust any electrical or mechanical functions on this humidifier Doing so will void your warranty 1 x Homech Humidifier Model HM AH001 1 x Cleaning Brush 1 x Dustproof Sponge 1 x...

Страница 6: ...e tank with clean and cool water only 2 Attach the tank cap and place the tank back onto the base Please make sure it fits together securely so that water can go from the tank to the reservoir 5 1 2 3...

Страница 7: ...and the LED indicator will become red It is designed for safety to prevent the humidifier from possibly overheating and damaging the atomizer CLEANING AND MAINTENANCE Caution 1 DO NOT submerge the ba...

Страница 8: ...disinfecting see below is gone Disinfecting Instructions 1 Follow steps 1 2 of the previous section on scale removal 2 Fill the water tank half full Add in tsp of bleach Place the tank cap back on Sw...

Страница 9: ...t too low Adjust to maximum mist Mineral buildup on the atomize Feel if any air comes out from the nozzle If yes then clean water scale on the atomizer as instructed The base might be overfilled Remov...

Страница 10: ...l be given a warranty extension to 18 months if the product is registered on our website www homech net Any defective part will be at the discretion of SUNVALLEYTEK INTERNATIONAL INC repaired or repla...

Страница 11: ...150 200mm 128 80 Model HM AH001...

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