7-1
There may be various reasons for the abnormal operation of the receiver. Check the receiver
according to the procedures shown below.
If you can't solve the problem even after referring this trouble shooting, please contact the dealer. Don't
open the receiver cover. It may cause a dangerous situation.
Symptom
The front panel doesn't
display any message.
No picture or sound.
No picture.
No or bad signal.
Cause
The power cord is not plugged in.
Wrong connection of the Audio/Video
output of the receiver to TV.
The receiver can't receive the signal.
Incorrect values of some tuner
parameters.
Wrong connection of the satellite
antenna.
No or Bad signal message appears.
Audio muting.
TV power off.
Remedy
Check that the power cable is plugged
in to the wall outlet.
Connect the Audio/Video output of the
receiver to TV correctly.
Check the antenna cable, replace the
cable, or connect the cable to the
receiver tightly.
Set the values of tuner parameters
correctly in the Installation menu.
Connect the antenna cable correctly.
Check other device connected between
Antenna and the receiver, or adjust the
antenna position.
Press the
MUTE
button.
Turn TV on.
7.1 Trouble Shooting
The UHF Antenna dish is not
pointing.
Adjust the dish.
Signal too strong.
Connect the signal attenuator to the
Antenna input.
Change to a larger Antenna.
UHF Antenna is too small.
You have forgotten
your PIN number.
The remote controller
does not operate.
The batteries of the remote
controller are not inserted or
exhausted.
Connect your dealer, and then reset
your receiver.
Check whether the batteries are
inserted correctly in your remote
controller.
Check and replace the batteries of
the remote controller.
Additional Information