16
17
POSSIBLE CAUSES
SOLUTION
PROBLEM
Rattling and clanking noise
Staining
Wash cycle time is longer
than usual
Musty or mildewy odor in
the washer
Washer will not fill properly
Water leaks every load
There might be objects, such
as keys, coins, or safety pins,
in the tub or pump.
Washer was not unloaded
promptly.
Clothes were not properly
sorted.
The washer automatically
adjusts the wash time for
the amount of laundry, water
pressure and other operating
conditions.
Incorrect or too much
detergent has been used.
Inside of tub was not cleaned
properly.
Filter clogged.
Inlet hoses may be kinked
Insufficient water supply.
The washer lid is open.
Hot and cold inlet hoses are
reversed.
Water level is too low.
Water inlet valve damaged.
Hoses not installed correctly.
Stop the washer. Check the tub and drain filter
for foreign objects. If noise continues after the
washer is restarted, call the service center for help.
Always remove items from the washer as soon as
possible after the cycle is completed.
Always wash dark colored clothese separately from
light colors and whites to prevent discoloration.
Never wash heavily soiled items in the washer.
This is normal. The time remaining shown in the
display is only an estimate. Actual time may
vary.
Use only High-Efficiency (HE) detergent in
accordance with the manufacturer’s instructions.
Run an Express cycle with bleach once a month to
clean tub and remove any mold from inside washer.
Disassemble the water inlet hose and clean the
inlet point. Check that inlet hoses are not kinked or
clogged.
Make sure that both hot and cold water faucets are
turned on all the way.
The washer will not operate if the lid is open. Close
the lid completely.
Check inlet hose connections. Make sure the hot
water supply is connected to the hot inlet valve, and
the cold water supply is connected to the cold inlet
valve.
Water will not cover the clothes completely. The fill
level is optimized for the wash motion to achieve the
best wash performance.
Call the service center for help.
Check all filling and draining hose connections to
ensure that they are tight and secure.
POSSIBLE CAUSES
SOLUTION
PROBLEM
TROUBLESHOOTING
POSSIBLE CAUSES
SOLUTION
ERROR CODES
E1
E2
E3
E4
E5
It takes over 30 minutes to
fill water but cannot achieve
its preset water level.
The top lid is open.
The washer runs out of
balance for three times.
It takes over 10 minutes to
drain but cannot drain the
washer completely.
Water has exceeded its
preset level.
Check for Washer not filling properly and
Water leakage.
Close the lid completely.
Redistribute the laundry load in the tub.
Check "Washer will not drain water" in
toubleshooting section.
Call the service center for help.
Wash Cycle
Special Instructions
Warning Symbols for laundering
Dryclean
Heat Setting
Iron-Dry or Steam
Temperatures
Water Temperature**
Bleach
Normal
Normal
Do Not Wash
Do Not Wring
Do Not Tumble Dry
No Steam (added to iron)
Do Not Iron
Dry Clean
Do Not Dry Clean
Line Dry/ Hang to Dry
Drip Dry
Dry Flat
For machine-washable
wool. Loads should be
under 8 pounds.
Do Not Bleach
Line Dry/Hang to Dry
Drip Dry
High
Medium
Low
Any Heat
High
Medium
Low
No Heat/Air
Dry Flat
Any Bleach (when needed)
Hot
Warm
Cold
Permanent Press / Wrinkle
Resistant / Wrinkle Control
Only Non-Chlorine
(color-safe)
Bleach (when needed)
Permanent Press / Wrinkle
Resistant / Wrinkle Control
Gentle/Delicates
Tumble Dry Cycle
Gentle/ Delicates
Hand Wash
FABRIC CARE CHART
The following symbols provide garment care direction. The clothing care labels include symbols for washing, bleaching,
drying and ironing, or dry cleaning when necessary. The use of symbols ensures consistency among garment
manufacturers of domestic and imported items. Follow care label directions to maximize garment life and reduce
laundering problems.
The number of dots represent appropriate wash water temperatures for various items. The temperature range for
Hot is 105°-125°F/41°-52°C, for Warm 85°-105°F/29°-41°C and for Cold 60°-85°F/16°-29°C. (Water temperature must
be at least 60°F/16°C for detergent activation and effective cleaning.)