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15
CLEANING AND MAINTENANCE
Cycle Guide
Program
Load Size
Wash Time
including soak
time
Rinse
Times
Final Spin
Time
Total Time
Default
Scope
Normal
Large
Small
12 min
1
5 min
31 min
Medium
12 min
1
5 min
31 min
Large
12 min
1
15 min
41 min
Heavy
Large
Sm, Med, Lg
12 min
2
5 min
41 min
Gentle
Large
Sm, Med, Lg
15 min
3
3 min
52 min
Rapid
Large
Sm, Med, Lg
3 min
1
2 min
19 min
Soak
Large
Sm, Med, Lg
17 min
2
2 min
39 min
Energy efficiency test program:
"Normal" program is the most suitable program to wash normally soiled cotton or linen clothes and is the most
efficient program in terms of combined energy and water consumption for washing that type of laundry.
OPERATION
Turn off the water faucets after washing is completed. This will shut off the water supply to your washer and prevent
the possibility of damage from leaking water.
Leave the lid open to allow the inside of your washer to dry out.
Use a soft cloth to wipe up all detergent, bleach or other pills as they occur.
Control Panel: Clean with a soft, damp cloth. Do not use abrasive powders or pads. Do not spray cleaners directly
onto the panel.
Interior of your washer : Clean periodically to remove any dirt, soil, odor, mold, mildew, or bacterial residue that may
remain in your washer as a result of washing clothes. Use cleaners labeled “Washer safe”.
Tub: Run an Rapid cycle with some bleach every month to clean the tub. This will also help to remove mold which
may occur inside the washer.
Lint filter: There is a built-in Lint filter in your washer. It can help to collect lint during washing cycle.
It is suggested to clean the lint filter every 10 cycles.
Take it out and clean the filter with water. Then place it back into the washer.
Pump filter: There is a built-in Pump filter in your washer. It can help to protect the pump during washing cycle.
It is suggested to clean the Pump filter once every month.
Take it out and clean the filter with water. Then place it back into the washer.
TROUBLESHOOTING
Your washing machine is equipped with an automatic error-monitoring system to detect and diagnose problems at
an early stage. If your washer does not function properly or does not function at all, check the following before you
call for service.
Washer will not turn ON
Water leaks
Thumping sound
Vibrating noise
Washer will not operate
Washer will not drain water
The power cord is not properly
plugged in.
The fuse is blown, circuit breaker
hastripped, or power outage has
occurred.House fuse is blown or
circuit breaker has tripped, due
to multiple appliances on one
outlet.
Over sudsing of detergent.
Heavy wash loads may produce
a thumping sound. Washer load
may be out of balance.
Packaging materials were not
removed. Wash load may be
unevenly distributed in the tub.
Not all leveling feet are resting
firmly and evenly on the floor.
Floor not rigid enough.
Water supply is turned off.
Control panel has powered off
due to inactivity.
Washer is unplugged. Controls
are not set properly.
Lid is open. Circuit breaker/fuse
is tripped/blown.
Control needs to be reset.
START/PAUSE was not pressed
after a cycle was set.
Extremely low water pressure.
Washer is too cold.
Washer is running under Delay
start program.
Kinked drain hose. Drain hose is
located higher than 48 in. above
the floor.
Make sure that the plug is plugged securely into a
grounded,3-prong, 120V/60-Hz outlet.
Reset circuit breaker or replace fuse. Do not
increase fuse capacity. If the problem is a circuit
overload, have it corrected by a qualified electrician.
Reset circuit breaker or replace fuse. If more than
one appliance is connected to the outlet, call an
electrician to have an additional circuit installed.
Over sudsing may create leaks. This might be
caused by the type and amount of detergent.
High-Efficiency detergent is the only detergent
recommended. Make sure that detergent and
any additives are put into the correct dispenser
compartments. The normal amount of detergent
to use is 1/4 to 1/2 of the maximum amount
recommended by the detergent manufacturer.
Always reduce the amount of detergent if the load
is small or lightly soiled, or if your water is very
soft. Never use more than the maximum amount
recommended by the detergent manufacturer.
This is normal. If the issue continues, the washer is
probably out of balance. Stop/pause the operation
and redistribute wash load.
See Unpacking and Removing Shipping Material in
the Installation Instructions.
Pause the cycle and redistribute the load.
See
Level your washer
in the Installation
Instructions. Make sure that the floor is solid and
does not flex.
This is normal. Press the ON/OFF button to turn
the washer on. Make sure cord is plugged securely
into a working outlet.
Turn both hot and cold faucets fully on.
Make sure the cycle was set correctly. Close the lid
and press the START/PAUSE button.
The washer will not operate if the lid is open. Close
the lid and make sure that nothing is caught under
the lid preventing it from closing completely.
Check house circuit breakers/fuses. Replace fuses
or reset the breaker. The washer should be on a
dedicated branch circuit. The washer will resume
the cycle where it stopped once power is restored.
Press the ON/OFF button, then re-select the
desired cycle and press the START/PAUSE button.
Press the ON/OFF button then re-select the
desired cycle and press the START/PAUSE button.
The washer will shut off if the START/PAUSE button
is not pressed within ten minutes.
Check another faucet in the house to make sure
that household water pressure is adequate.
Allow it to warm up before pressing the ON/OFF
button. Otherwise, the display will notcome on.
It’s normal if the unit doesn’t operate under Delay
start function. It will start automatically after the
delay time is out.
Ensure that the drain hose is not kinked.
Make sure that the drain hose is no higher than 4
ft. above the bottom of the washer and is no more
than 5 ft. away from the washer.
POSSIBLE CAUSES
SOLUTION
PROBLEM
POSSIBLE CAUSES
SOLUTION
PROBLEM
POSSIBLE CAUSES
SOLUTION
PROBLEM