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Symptom Cause Solution
• The film pouch slides from the
sealing bar during the packag-
ing procedure.
• Position the film pouch on the
sloping insert with the support
angle. Ensure that the open-
ing of the film pouch is cen-
tred on the sealing bar and
does not jam when the cham-
ber lid closes.
• The film pouch was incorrectly
positioned on the sealing bar.
• Place the film pouch in the
centre of the sealing bar.
• The film pouch must not hang
over the sides of the sealing
bar.
• The film pouch was not com-
pletely sealed.
• Place the film pouch in the
centre of the sealing bar.
• The film pouch must not hang
over the sides of the sealing
bar.
• The film pouch is overfilled. • Fill an unused film pouch with
less product.
• The film pouch is damaged. • Use a new film pouch.
• The film pouch is unsuitable. • Use a sealable film pouch.
• The seal seam is dirty. • Keep the seal seam of the film
pouch clean.
• The sealing bar is dirty. • Clean the sealing bar.
• The sealing bar damaged. • Replace the sealing bar.
The seal seam is un-
even and wavy. • The Teflon tape of the sealing
bar is worn out.
• Replace the sealing bar.
The pack is not evacu-
ated enough. • The selected function or the
selected vacuum is not suita-
ble for the product.
• Select a function or a vacuum
that is suitable for the product.
• The product is too warm. • Cool the product down before
packing.
• The product is too liquid or too
moist.
• Freeze the product.
• The evacuating was cancelled
by pressing the <rotary knob>.
• Fill the product in an unused
film pouch and pack it again.
What to do if ...
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