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9. Troubleshooting
Problem
Checks
The device does not
start.
•
Mains supply:
Make sure the wall
adapter
(#7)
is properly connected to
the device, that it is plugged into the
mains supply, and that you long press the
control button
(
#4)
.
•
Cordless:
Check that the battery is not
low. If the battery is low, connect the
device to the mains supply to perform the
treatment.
I don't feel any heat
from the device
even though I
pressed the control
button
(
#4)
.
Heat will only be emitted when the
treatment surface
(#1)
is in full contact with
the skin,
and
you have applied gel before
and/or during your treatment.
One or more lights
blink continuously.
The device has malfunctioned. Unplug the
device and restart.
The device has
stopped working
and is turned off.
•
Mains & cordless:
Long press the control
button
(
#4)
to restart the device.
•
Cordless:
Check that the battery is not
low.
For problems or queries, please contact Customer Service.
FaceTite 3.0 EU124 ALL ED514-21 PB118056A-21 release.indd 17
FaceTite 3.0 EU124 ALL ED514-21 PB118056A-21 release.indd 17
24/01/2021 12:42:59
24/01/2021 12:42:59