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HOMEDEPOT.COM/HOMEDECORATORS
Please contact 1-800-986-3460 for further assistance.
Troubleshooting
Problem
Solution
The fan will not start.
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Check the main and branch circuit fuses or breakers.
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Check the line wire connections to the fan and switch wire connections in the switch housing.
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Check the battery in the remote control.
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Ensure you are in the normal range of 10-20 feet.
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Remember to turn off the power supply before checking the dip switch settings.
The fan is noisy.
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Ensure all motor housing screws are snug.
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Ensure the screws that attach the fan blade bracket to the motor hub are tight.
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Ensure the wire nut connections are not rattling against each other or the interior wall of the switch housing.
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Allow a 24-hour “breaking in” period. Most noises associated with a new fan disappear during this time.
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If you are using the ceiling fan light kit, ensure the screws securing the glassware are tight. Check that the light
bulbs are also secure.
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Ensure the canopy is a short distance from the ceiling. It should not touch the ceiling.
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Ensure your outlet box is secure and rubber isolator pads were used between the mounting plate and outlet box.
The fan wobbles.
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Check that all blade and blade arm screws are secure.
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Most fan wobble problems are caused when blade levels are unequal. Check this level by selecting a point on
the ceiling above the tip of one of the blades. Measure from a point on the center of the blade to the point on the
ceiling. Rotate the fan until the next blade is positioned for measurement, and measure from the same point on
each blade to the ceiling. Repeat for each blade. Any measurement deviation should be within 1/8 in. Run the fan
for ten minutes. If the fan continues to wobble, please contact Customer Service and a balancing kit will be sent
to you at no charge.
The fan moves
backwards and
forwards when
turned on.
□
This is normal start-up procedure for DC motor fans. The partial movement during start-up is the result of the DC
motor aligning the internal magnetic poles for proper motor operation. This design saves electricity and allows
the fan to operate much more quietly than standard AC motor fans.
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Because of the fan’s natural movement, some connections may become loose. Check the support connections, brackets, and blade
attachments twice a year. Make sure they are secure. It is not necessary to remove the fan from the ceiling.
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Clean your fan periodically to help maintain its new appearance over the years. Do not use water when cleaning, as this could damage the
motor, or the wood, or possibly cause an electrical shock. Use only a soft brush or lint-free cloth to avoid scratching the finish.
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You can apply a light coat of furniture polish to the wood for additional protection and enhanced beauty. Cover small scratches with a light
application of shoe polish.
□
You do not need to oil your fan. The motor has permanently-lubricated sealed ball bearings.
WARNING:
Make sure the power is off before cleaning
your fan.
Care and Cleaning
FCC Statement:
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
□
Reorient or relocate the receiving antenna.
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Increase the separation between the equipment and receiver.
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Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
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Consult the dealer or an experienced radio/TV technician for help.
CAUTION
:
Any changes or modifications not expressly approved by the grantee of this device could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause undesired operation.
