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Troubleshooting
Weak suction
Vacuum is hot during use
Check that the vacuum has not been used for too long without charging. This vac-
uum is designed to clean for up to 25 minutes. After it is used for several minutes,
the suction will become weaker. If the suction starts off weakly or becomes weak,
charge the vacuum fully and try again.
Be sure that the filter is clean so that debris is not obstructing the device’s suction.
Power off the device and check if the collection container is full. If needed, clean it
as instructed above.
Check if the filter screen is blocked. If so, clean the filter according to the above in-
structions.
The device does not turn on
If these do not apply and you need further troubleshooting, please contact
us via email at
Ensure that the battery is fully charged.
Vacuum cleaner isn’t suctioning pet fur
Check that the device has full power. A weak charge will cause weak suction that
cannot vacuum the pet fur, and it will need to be recharged before resuming use.
If the pet fur has stuck to a fabric or carpeted surface after a liquid spill, use the
head of the brush nozzle to loosen the hair and clean it before use.
When using an electrical appliance, basic precautions should always be followed, in-
cluding the following:
READ ALL INSTRUCTIONS
BEFORE USING (THIS APPLIANCE)
WARNING - To reduce the risk of fire, electric shock, or injury:
Do not leave appliance when plugged in. Unplug from outlet when not in use and
before servicing.
Do not use outdoors or on wet surfaces.
Do not allow to be used as a toy. Close attention is necessary when used by or
near children.
Use only as described in this manual. Use only manufacturer’s recommended at-
tachments.
Do not use with damaged cord or plug. If appliance is not working as it should, has
been dropped, damaged, left outdoors, or dropped into water, return it to a service
center.
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IMPORTANT SAFETY INSTRUCTIONS
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Do not pull or carry by cord, use cord as a handle, close a door on cord, or pull cord
around sharp edges or corners. Do not run appliance over cord. Keep cord away
from heated surfaces.
Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.
Do not handle plug or appliance with wet hands.
Do not put any object into openings. Do not use with any opening blocked; keep
free of dust, lint, hair, and anything that may reduce air flow.
Keep hair, loose clothing, fingers, and all parts of body away from openings and
moving parts.
Turn off all controls before unplugging.
Use extra care when cleaning on stairs.
