HOFFEN
38 HOFFEN
I cannot switch the
device on
Check that the battery is inserted correctly - that the polarity
is maintained.
Weight
measurements are
strange or erroneous.
Place the scale on a hard, flat and level surface.
Body composition
measurements are
odd or varied,
despite
measurements made
every few minutes.
Stand on clean electrodes with bare feet. Soles of the feet
covered in calluses or even body lotion can cause the results
to be erroneus.
Measuring before and after a meal or drinking fluids, bowel
movements, urination will vary.
Forgot my password
to log in
See the chapter
RECOVERY OF FORGOTTEN ACCOUNT
PASSWORD
If the problem persists, contact the manufacturer's service department.
STORAGE OF EQUIPMENT
If you do not use the device for a long period of time, after turning it off, cleaning and
removing the battery pack, store it in a dry place away from heat and moisture
sources. It is best to place the device in its original packaging, away from children and
pets.
TRANSPORT OF THE DEVICE
It is recommended to transport the device in its original packaging. Do not expose the
unit to excessive vibration or shock during transportation. When handling, only carry
the unit after it has been switched off, holding it securely by the housing. Do not
expose the device to heat or moisture.
12. WARRANTY AND SERVICE
The product is covered by a 2 year warranty from the date of sale of the product.
Batteries are not covered by the warranty - it is a consumable material. If you need
warranty repair, please contact the manufacturer's hotline. The product returned for
repair should be complete and preferably in its original packaging.
13. DECLARATION OF CONFORMITY WITH EUROPEAN STANDARDS
mPTech Sp. z o.o. hereby declares that the device complies with
Directive 2014/53/EU. The full text of the EU Declaration of Conformity
is available at the following Internet address:
www.mptech.eu/qr/hoffen
14. MANUFACTURER
mPTech Sp. z o.o.
Nowogrodzka 31 street
00-511 Warsaw
Poland
Helpline: (+48 71) 71 77 400
Manufactured in China
Lot number:
201911
11. STORAGE AND TRANSPORT
