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Horizon Hobby, Inc. guarantees this merchandise to
be free from defects in material and workmanship
at the date of purchase. This warranty does not
cover any component parts, or damage by use or
modification. In no case shall Horizon Hobby’s
liability exceed the original purchase cost of this
item. Further, Horizon Hobby reserves the right to
change or modify this warranty without notice.
This warranty covers only those products purchased
from an authorized Horizon Hobby dealer. Third
party transactions are not covered by this warranty.
Proof of purchase is required for warranty claims.
Due to the nature and operation of this product,
the warranty does not extend beyond the initial
pre-use testing. Carefully check the parts and
operation BEFORE your first use. If you discover
defects during pre-use testing, please call our
Product Support Team toll-free at 877-504-0233
for technical support.
In that Horizon Hobby has no control over the
final assembly, or material used for final assembly,
Warranty and Follow-Up Procedures
no liability shall be assumed nor accepted for any
damage resulting from use by the user of the final
user-assembled product. By the act of using the
user-assembled product, the user accepts all result-
ing liability. Please note that once assembly has
been started, you must contact Horizon Hobby, Inc.
directly regarding any warranty questions. Please
do not contact your local hobby shop regarding
warranty issues. This will enable Horizon to better
answer your questions and service you in the event
you need warranty assistance.
Horizon Hobby, Inc. reserves the right to inspect
any and all equipment involved in a warranty
claim. Repair or replacement decisions are at the
sole discretion of Horizon Hobby, Inc. Collateral
damage is not covered under this warranty. If you,
as the buyer or owner, are not prepared to accept
the liability associated with the use of this product,
you are advised to return this product immediately
in new and unused condition to the place of
purchase.
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If you have any questions concerning
your HobbyZone product, please contact our
Product Support staff toll free at
1-877-504-0233.
If your merchandise requires inspection, please
follow these steps in order to return it to us:
1. Call our Product Support team for return
authorization.
2. Use the “Service and Repair Checklist” from
www.horizonhobby.com under the support tab
or write a detailed letter that includes:
• Your name, address, home phone
number, and daytime phone number;
• A list of the products being shipped
for inspection or repair;
• A detailed account of the type of
problems you are incurring; and
• The payment method you wish to use for
any purchases or charges, including credit card
type, number, expiration date and your name
as it appears on the card.
3. Submit proof of purchase, including purchase
date and retailer information.
4. Make sure that the batteries are unplugged and
removed. Please use packing material to sepa-
rate them from the main HobbyZone product.
5. Pack the entire product, including all compo-
nents and accessories, in the original box and
pack it in a sturdy box with packing materials
for safe shipping.
6. For inspection and/or repair, please ship your
product to:
Horizon Service Center
Attn: HobbyZone Department
4105 Fieldstone Road
Champaign, IL 61822
We suggest you ship your product via a carrier
that provides package tracking and/or requires a
signature. Horizon Hobby, Inc. is only responsible
for product once it arrives and is accepted at our
facility. Most carriers require optional insurance to
cover damage or loss in transit, so please consider
this when shipping merchandise.
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