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6
Troubleshooting
6.1
Normal Boot Process
The normal boot process of the Ewon Cosy 131 takes approximately 25 seconds to complete.
During this process, all LEDs are first shortly on (except BI1) then only the
PWR
LED stays steady
green.
As soon as the boot process is completed and the unit is ready to be used, the
USR
LED blinks
green slowly whereas others might be steady green (if the device is connected to Internet,
Talk2M...).
6.2
Resetting the Ewon Cosy 131
The reset button
BI1
is located on the front of the Cosy 131 (see
). The reset function
of this button is active only if pressed while powering on.
The Ewon Cosy 131 features two levels of reset:
6.2.1
First Reset Level: User Reset
The first reset level is a selective reset that erases the user files part and the system settings. This
type of reset does not alter the communication parameters of the Ewon Cosy 131.
Hereunder is the process to perform a first reset level:
•
Power off the unit.
•
While powering it on, press & maintain the reset button. The LED labeled
BI1
turns green.
•
Keep the reset button pressed for approximately 30 seconds until the
USR
LED blinks red 1x
per second. If it isn’t released at that specific moment, a second level reset phase is initiated.
The LED labeled
BI1
turns off.
•
Wait approximately 30 seconds until the reset process is completed.
•
The Cosy 131 automatically restarts and the unit is ready to be used, the
USR
LED blinks
green slowly.
6.2.2
Second Reset Level: Factory Reset
The second level reset restores the Cosy 131 to its factory settings. This operation consists in 3
steps:
•
Format the entire non volatile memory, including all COM parameters and IP addresses
•
Full hardware auto-test with result shown by the
USR
LED
•
Return to ex-factory configuration (default configuration)
Hereunder is the process to perform a second reset level:
•
Power off the unit.
•
While powering it on, press & maintain the reset button. The LED labeled
BI1
turns green.
•
Keep the reset button pressed for approximately 35 seconds until the
USR
LED remains red
steady.
•
When this state is reached, release the button. The LED labeled
BI1
turns off.
•
Check if the auto test is successful, the
USR
LED blinks red with a pattern of 200ms on and
1500ms off. The Cosy 131 does NOT restart by itself in normal mode and remains running in
this diagnostic mode.
Ewon Cosy 131 Installation Guide
IG-0022-00 2.8 en-US