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Here are some simple WiFi Wins that may help…

Need help?

Most things are pretty easy to 
resolve – please call if you are 
having problems. 
Call us on 

0800 052 0800

  

and select option 3.

For full terms and conditions please 
go to: 

virginmediabusiness.co.uk/

quickstart

WiFi Win #1: Find your  

Hitron

’s happy place

Keep your 

Hitron

 in the open – 

away from objects that can block 
and slow WiFi, and a metre clear  
of cordless gadgets with signals 
that can interfere.

WiFi Win #2: Reboot your  

Hitron

 for a boost

Hitrons talk to your gadgets on 
invisible links. We call these links 
‘channels’. Sometimes, other 
cordless devices use the same 
channels, causing interference 
which can slow your WiFi. Reboot 
your 

Hitron

, and it’ll automatically 

find the quietest channel.

WiFi Win #3: Get up to  
speed with your gadgets

Hitrons use two frequencies to talk to 
your gadgets. The 2.4GHz frequency 
has the longest range, covering longer 
distances. The 5GHz frequency 
covers short distances, faster, so it’s 
best for gadgets near your 

Hitron

Your gadgets can pick the best 
frequency as you move around the 
house. If you’re losing signal, turn 
your gadget’s WiFi off and on. 

WiFi Win #4: Use the best 
connection for the job

Needy gadgets can monopolise  
and slow your WiFi – so it’s better  
to use a wired connection. As it’s  
a dedicated connection between  
the Hitron router and your device,  
you’ll get the fastest possible speed.  
Use the enclosed 

Ethernet cable

.

Содержание CHITA

Страница 1: ...BUSINESS Business Broadband installation guide 1 Install your Hitron 2 Phone line setup 30 mins 5 mins ...

Страница 2: ...step by step instructions to install your Hitron modem Hitron Chita modem Automatic activation Just connect the Hitron and you are up and running It may take 24 hours for the signal to fully stabilise If there any problems please call 0800 052 0800 If you have requested a static IP please call this number and we will add your static Please have your account reference to hand ...

Страница 3: ...his section will take about 30 mins In this section we ll be setting up your Hitron Broadband Router Install your Hitron Hitron power supply Hitron modem Ethernet cable Isolator cable 1 What you ll need 3 ...

Страница 4: ... on at the wall You can use the isolator cable that is plugged into your Virgin Media socket on your wall It will look something like this 1 1 Find your isolator cable Connect the black banded end of the isolator cable to the socket of your Hitron Push it firmly into place Depending on which cable you have you might need to use the spanner 1 2 Getting you connected ...

Страница 5: ...nstall your Hitron 1 Plug the power supply into a mains socket 1 3 1 4 Power supply Connect power supply Connect the power supply to your Hitron switch on at the mains socket and then switch on your Hitron ...

Страница 6: ...ng the install process please call 0800 052 0800 Your new WiFi network will be called something like VM123456 The connection details are on the back of your Hitron Your Hitron operates on two networks 2 4 and 5GHz each have their own SSID Service Set IDentifier We recommend you change your password for your own security If you re familiar with connecting to WiFi networks you can use these details ...

Страница 7: ...milar on Android or on iOS On your tablet or mobile go to the settings area Select WiFi from the list of options Make sure it is on Your device will list all nearby WiFi networks The one that you are looking for will be called something like VM123456 Click on that network and you will be asked to enter your password The information on network name and password can be found on the back of your Hitr...

Страница 8: ...er first click the connect button and then enter the WiFi password Click to confirm For Windows 8 that network icon can be found in the settings area which is on the Home screen marked by a If this icon isn t there you ll need to go to System Preferences Network Wi Fi Your network name will be something like VM123456 Your WiFi network name will be something like VM123456 Check out our WiFi Wins in...

Страница 9: ... your computer Click the network name then enter the WiFi password and click OK to confirm Trouble with WiFi If for any reason you re having trouble setting up WiFi you can connect to your Hitron with an Ethernet cable See 2 2 and use the internet to help you troubleshoot the issue ...

Страница 10: ...10 This section will take about 5 mins In this section we ll be setting up your Phone line Phone line setup Adaptor 2 What you ll need 10 Phone cable ...

Страница 11: ...erical order for any additional lines purchased 2 2 2 3 Phone line Connect adaptor s First disconnect the cable from the back of your phone It should pop out easily but depending on your phone it may need a bit of elbow grease Once you ve removed the cable replace it with the one we have provided Please install the new Hitron following steps 1 1 to 1 9 before activating your voice services in step...

Страница 12: ...umber from Virgin Media residential and up to 14 days for other providers to release your phone number to us Often the timescales are less but we like to think it s better for you to be aware of the worst case scenario just in case Allow a couple of minutes for the phone to be recognised by the Hitron Then check the phone for a dial tone and make a test call to check everything is working If your ...

Страница 13: ... Get more from your kit Get more from your Virgin Media Business setup WiFi Wins Need help Get more from your kit 13 ...

Страница 14: ...se the same channels causing interference which can slow your WiFi Reboot your Hitron and it ll automatically find the quietest channel WiFi Win 3 Get up to speed with your gadgets Hitrons use two frequencies to talk to your gadgets The 2 4GHz frequency has the longest range covering longer distances The 5GHz frequency covers short distances faster so it s best for gadgets near your Hitron Your ga...

Страница 15: ......

Страница 16: ...BUSINESS QSfBCnew SKU10014511 QSfBC_new1021 ...

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