HitachiSoft StarBoard FX-77GII, Руководство пользователя

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3-2
StarBoard FX-77G
Ⅱ
Appendix
English
Electronic Pen Related Problems
Problem What to check What to do
This may be due to faulty
contact of the electronic
pen batteries.
Remove the batteries from the
electronic pen, and re-install them.
Are the batteries used up? Replace the batteries. (For details on
battery replacement, see page 2-1 of
this User's Guide)
The StarBoard Software
file may be corrupt, or the
software installation may
not have been completed
correctly.
Uninstall and then reinstall the
StarBoard Software.
(For details on installing StarBoard
Software, see the StarBoard Software
x.x Installation Guide.)
Is there a nearby light
source or sound source
with a wavelength close to
that of the electronic pen?
Change the location in which the
StarBoard is installed.
Restart Windows/Mac OS or
StarBoard Software.
The electronic pen does
not work.
Other than the above
Contact customer support.
Is another electronic device
that uses a large amount of
power connected to the
same power source as the
StarBoard?
If another electronic device that uses a
large amount of power is connected to
the same power source, switch to a
different power source.
The batteries in the
electronic pen may be run
down.
Replace the batteries. (For details on
battery replacement, see page 2-1 of
this User's Guide)
The StarBoard Software
file may be corrupt, or the
software installation may
not have been completed
correctly.
Uninstall and then reinstall the
StarBoard Software.
(For details on installing StarBoard
Software, see the StarBoard Software
x.x Installation Guide)
Switch the StarBoard power off and
then on again.
Restart Windows and the StarBoard
Software.
Check if the same problem arises
when using another electronic pen. If
operations are normal when using
another electronic pen, the original
pen is the problem.
The Electronic pen
operation is unstable or
stops.
Other than the above
Contact customer support.