24
Error Codes
Error
code
Description
Things to check
Solution
C1
Water is not
supplied
●
Is the tap open?
●
Has dirt collected in the water supply inlet
fi lter?
●
Are the water pipes or water supply hose
frozen?
●
Has the water supply been disrupted?
Check the tap, water
supply inlet fi lter, water
pipes, and water supply
hose.
C2
Water does not
drain
●
Is the drain hose blocked?
●
Is the drain hose twisted, crushed, or
frozen?
●
Is the drain hose connected correctly?
●
Is the drain outlet too high?
Check the drain hose
and the drain outlet.
C3
The tub does not
spin
●
Is the lid open?
Close the lid.
C4
●
Is the laundry all on one side of the tub?
●
Does the laundry include too many thick
items like cotton blankets or jeans or too
many large items like sheets?
●
Is the washing machine wobbling, or is the
fl oor under the washing machine slanted?
●
Are there any unwashable things in the
tub? →Page 8: Preparation of the laundry
(sorting the laundry)
Add a few more items
to wash. (If there is only
one item in the tub,
it is likely to become
unbalanced.)
C8
The lid cannot be
locked
●
Is the lid closed?
●
Are there any foreign objects in the lock?
Check that the lid is
completely closed. Check
that there are no foreign
objects in the lock.
C9
The lid lock
cannot be
released
●
Are there any foreign objects in the lock?
Turn the power off and
then on again and wait a
little while. If the lid is still
locked, contact a service
center for repair.
Ch
The spinning
speed does
not reach the
specifi ed value.
●
Check if there is too much powder
detergent?
●
Check if the drain hose is clogged?
●
Check if the drain hose is installed
correctly?
Check the amount of
powder detergent used.
Check the drain hose
and its installation.
■
If warning sign such as “F0”, “F9”…etc. are shown in the display, stop operating the washer
immediately and contact an authorized service dealer or a service agent for further inspection
and/or repairing.
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