Problem
Possible cause
Possible solution
No picture and
sound.
t
The power cord is not
plugged in.
t
The wrong input source is
selected.
t
The input source has failed
to connect with the TV.
t
Plug the power cord into a
suitable outlet.
t
Select the correct input source.
t
Make sure the input source is
correctly connected.
No sound.
t
The volume control is set to
minimum.
t
The mute
button on the
remote control is pressed.
t
An incorrect sound system
mode is set.
t
Press the button to
increase the volume.
t
Press
or the (or ) button
to restore/increase the volume.
t
Set a correct sound system
mode from the main menu to
match your TV.
No picture, or
monochrome
picture only.
t
The colour system setting does
not match the programme.
t
The sound system setting does
not match the programme.
t
Select the appropriate colour
system setting.
t
Select the appropriate sound
system setting.
Sound or
picture
interference.
t
Some equipment that causes
interference is close to the
TV.
t
More than one device is
plugged into the same
power outlet.
t
An incorrect sound system
mode is set.
t
Keep interference-causing
equipment away from the TV.
t
Plug the power cord into
another, separate power outlet.
t
Set a correct sound system
mode from the main menu to
match your TV.
PVR recording
failed, or “DISK
NOT READY” is
displayed.
t
You may not have removed
your USB device after the last
recording, which is necessary
to protect the device from
damage.
t
Remove the USB device
after each recording if you
experience recording problems.
If “DISK NOT READY” is
displayed, remove the device,
reconnect and then proceed
with your recording.
FAQs
NOTE:
A few bright or dark dots occasionally appearing on the TV screen is normal.
If you cannot solve the problem, contact the after sales support line on the number
listed below.
45
