94
93
Problem
Cause
Action
The computer
doesn
,
t recognize
the camera (no
removable disk is
displayed, etc.).
The camera turns
off during USB
connection.
A warning
message was
displayed when
the camera was
removed.
●
Another driver or camera is interfering
with the HDC-401EX driver operation.
Open
Device Manager
and check to
see if
USB (Universal Serial Bus
Controller)
is found.
●
The computer
,
s USB function
is not enabled. Open
Device
Manager
and check to see if
USB (Universal Serial Bus
Controller)
is found.
●
The USB cable is not properly
connected.
●
The camera is connected to
the computer via a USB hub.
●
Battery power is exhausted.
●
The camera was removed when
it was still communicating with
the computer.
●
The camera was removed in a manner
contrary to the removal operation.
→ If
USB Mass Storage Device
is
accompanied by a yellow ! symbol,
delete
USB
M
ass Storage Device
,
disconnect the camera and then
reconnect it.
→If
USB (Universal Serial Bus Controller)
is
not displayed, it means the USB function is
disabled. Enable the USB function by
following the applicable instruction in the
user manual for the computer.
→If
USB (Universal Serial Bus Controller)
is
accompanied by a yellow ! or a red ×, it
means the USB function is not operating.
Set the USB function properly by following
the corresponding instructions in the
computer
,
s user manual.
→Disconnect the cable from the
computer and camera, and then firmly
reconnected .
→Connect the cable to other USB port.
→Connect the camera directly to the
computer without using a USB hub, etc.
→Replace the batteries with new ones .
→Doing so may damage the internal
data. Always confirm that the
camera is not communicating with
the computer before removing the
camera.
→Follow the operation under
Removing the Camera
.
〈Device Manager〉
To open
Device Manager
, right-click on
My Computer
,
click
Properties
and then click
Device Manager
.
Alternatively, open
Control Panel
, double-click
System
,
click
System Properties
and then click
Device Manager
.
Problem
Cause
Action
The display is
in Japanese.
The LCD monitor
temporarily shows black
dots, or white, red, blue
or green dots appear
for a longer period.
The digital zoom
doesn
,
t work.
The camera cannot
be operated (the
finder lamp doesn
,
t
turn off, etc.)
Date Imprint was
set but the date is
not displayed.
A red viewfinder
lamp sometimes
blinks.
●
Language
is set to
Japanese
.
●
These phenomena are caused
by the properties of the liquid
crystal display.
●
The LCD monitor is set to the
display off mode.
●
The camera is in the Video
Capture mode.
●
Malfunction of the internal
system, memory card, etc.
●
Battery power is exhausted.
●
The background is white. Since
the date imprint uses white
text, it may not be visible.
●
The image was captured using
the digital zoom.
●
The flash is charging to
maintain a stable flash level.
→Switch
Language
to
English
.
→It is not a malfunction.
The dots appear only on the
LCD monitor and will not be
recorded.
→Press the display
button
(【
P
】)to switch the LCD
monitor display mode .
→Press the
MODE
button to switch to
the Still Image Capture mode
.
→Remove the batteries, wait for
a while and then reinstall the
batteries.
→Remove the memory card from
the camera and then reinstall
it securely .
→Swap with another memory
card and check to see if the
problem no longer occurs.
→Consult the store from which
you purchased the camera.
→Replace the batteries with new ones .
―
→Do not use the digital zoom
.
―
Others
P85
P81
P17
P47
P15
P11
P23
P17
P32
Troubleshooting
Appendix
Содержание HDC-401EX
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