EN-36
Troubleshooting
Refer to the symptoms and solutions listed below before sending the camera for repairs.
If the problem persists, contact your local reseller or service center.
Symptom
Cause
Solutions / Corrective Actions
The power does not come
on.
The batteries are not inserted.
Load the batteries correctly.
The batteries are exhausted.
Replace with a new set of
batteries.
The batteries or camera
feels warm.
Long period of continuous use
of the camera or the flash.
Even if press the shutter
button, the camera does
not take a picture.
The shutter button is not
pressed all the way down.
Press the shutter button all the
way down.
The memory card does not
have any free capacity.
Insert a new memory card, or
delete unwanted files.
The memory card is
write-protected.
Remove the write-protection.
Images do not appear on
the LCD monitor.
LCD monitor is dark.
Adjust the brightness of the
LCD monitor in the menu.
Although it is set to auto
focus, it does not focus.
The lens is dirty.
Wipe clean with a soft, dry cloth
or lens paper.
The distance to the subject is
smaller than the effective range.
Get your subject within the
effective focus range.
The contents on the
memory card cannot be
played back.
You played back a memory card
that was not formatted by this
camera.
Insert a memory card that was
formatted on this camera.
Files cannot be deleted.
The file is protected.
Cancel protection.
The memory card is
write-protected.
Remove the write-protection.
The date and time are
wrong.
The correct date and time is not
set.
Set the correct date and time.
Cannot download images. The free space on the hard disk
in your computer may be
insufficient.
Check whether the hard disk
has
space for running Windows,
and
if the drive for loading
image files has a capacity at
least that of the
memory card inserted in the
camera.
No power supply.
Replace with a new set of
batteries.
