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Reason
Reason
Reason
Reason 1:
1:
1:
1:
Internet offline.
Answer:
Answer:
Answer:
Answer:
If it is an error of network connection, do the following steps: Connect PC to network to test
whether they work normally or not.
Reason
Reason
Reason
Reason 2:
2:
2:
2:
IP Address was occupied by other device.
Answer:
Answer:
Answer:
Answer:
Cut off the connection of IP Camera and network, connect IP Camera and PC, and then
set IP address again according to recommendatory operation.
Reason
Reason
Reason
Reason 3:
3:
3:
3:
IP address lies in different subnet
？
Answer:
Answer:
Answer:
Answer:
Check the IP and subnet mask, test the settings of gateway.
Reason
Reason
Reason
Reason 4:
4:
4:
4:
The physical address of network conflict with IP Camera
？
Answer:
Answer:
Answer:
Answer:
please modify the physical address of IP Camera.
Reason
Reason
Reason
Reason 5:
5:
5:
5:
The web port is modified by others
？
Answer:
Answer:
Answer:
Answer:
please contact administrators of networks to obtain relevant port information.
Reason
Reason
Reason
Reason 6:
6:
6:
6:
When the causes can not found
。
Answer:
Answer:
Answer:
Answer:
please reset IP Camera to default state, and connect IP Camera. (System default IP
address: 192.168.55.160; mask address: 255.255.255.0).
(7
(7
(7
(7 Speaker
Speaker
Speaker
Speaker without
without
without
without sound
sound
sound
sound
Reason
Reason
Reason
Reason 1:
1:
1:
1:
Without connecting Audio input.
Answer:
Answer:
Answer:
Answer:
Checking the Audio connection.
Reason
Reason
Reason
Reason 2:
2:
2:
2:
Without choosing the option of Audio in IP Camera.
Answer:
Answer:
Answer:
Answer:
Checking the Audio parameters of IP Camera, choosing the option of Audio.
(8
(8
(8
(8 The
The
The
The effect
effect
effect
effect of
of
of
of the
the
the
the audio
audio
audio
audio is
is
is
is not
not
not
not good.
good.
good.
good.
Reason:
Reason:
Reason:
Reason:
When there are many noises for the Audio and the distortion is very serious, please check
the input signal level, if it is not lineate input, the signal level is not matching with the signal level of
IP Camera. And it results in the saturation distortion.
Answer:
Answer:
Answer:
Answer:
please adopt the proper lineate input accord with the IP Camera
(9
(9
(9
(9 How
How
How
How to
to
to
to deal
deal
deal
deal with
with
with
with the
the
the
the image
image
image
image abnormal?
abnormal?
abnormal?
abnormal?
Reason
Reason
Reason
Reason 1:
1:
1:
1:
Computer system problem, DirectX is off; image shows slowly and color is abnormal.
Reason
Reason
Reason
Reason 2:
2:
2:
2:
Hardware problem
，
Graphic card can not support it; The image is speed up and
hardware Zoom function.
（
It has to change the Graphic card for hardware problem
）
Answer
Answer
Answer
Answer ::::
install DirectX image drive
，
Start
�
Run
�
input
“DXDIAG” as follows:
