HIS HIS-ML22 C Series Скачать руководство пользователя

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Troubleshooting

ML22C User Manual, 99176B, September 2021

Troubleshooting

Video Troubleshooting

IMPORTANT!

If using a KVM extender, first try to resolve any problems using the solutions listed

below. If the problem still exists, try bypassing the KVM extender. If this fixes the

problem and allows the monitor to work properly, then the KVM extender is the

source of the problem� Please refer to the troubleshooting section of the KVM

extender manual or contact Hope Industrial Systems for additional assistance.

Symptom

Causes

Solutions

No image on the

screen and control's

Power Indicator light

is not lit

Power cable is not

plugged in.

• Check power connections at the

monitor and power source�

• For DC models, check the

connector polarity and ensure input

voltage is 9.6 to 36.6 VDC.

No image on the

screen and control's

Power Indicator light

is lit solid red

Monitor is not powered on.

Press the Power button on the monitor

for 1-2 seconds to turn the monitor on

and make sure the Power Indicator

light is lit green.

No image on the

screen and control's

Power Indicator light

is blinking orange or

blinking green

Video cable is not plugged

in correctly�

Check the video cable connection at

the monitor, PC, and/or KVM extender.

PC is in Power Saving

mode�

Power Saving mode can usually

be exited by moving the mouse or

pressing a key on the keyboard.

PC is not sending signal.

Connect PC to another known working

monitor to check the PC source signal.

Analog signal is not a

standard CVT signal (this

does not apply to digital

signals).

Disable the "CVT Mode" function in the

"Advanced Setup" menu located in the

OSD's "Setup" menu. This allows the

monitor to use the controller board's

internal mode table to display signal.

Содержание HIS-ML22 C Series

Страница 1: ...22 PANEL MOUNT INDUSTRIAL MONITOR USER MANUAL Model No HIS ML22 _ _ _ C REVISION C ...

Страница 2: ...Step 2 Bench test Configuration 8 Install Cable Connections 8 Install Touch Screen Driver 10 Step 3 Install into Panel 12 Video Settings 14 Setting the Timing Mode 14 Control Panel Buttons 15 On Screen Display OSD Menus 17 Picture Menu 17 VGA Settings Menu 19 Setup Menu 20 Cleaning Instructions 23 Troubleshooting 24 Video Troubleshooting 24 Touch Screen Troubleshooting 26 Specifications 27 Display...

Страница 3: ...Edition the socket outlet shall be installed near the equipment and shall be easily accessible DC Supplied Units only The HISML22 subject unit is to be powered by a Listed Power Supply suitable for the application with outputs at SELV LPS or Class 2 levels rated 9 6 36 6VDC 2 5 A max The equipment is not intended to connect directly to a DC Mains source FCC Notice This equipment has been tested an...

Страница 4: ... Class I Division 2 Groups A B C and D Class II Division 2 Groups F and G Class III or non hazardous locations only Device is open type and is to be installed in an enclosure suitable for the environment that is only accessible with the use of a tool FR Cet équipement peut être utilisé dans la Classe I Division 2 Groupes A B C et D Classe II Division 2 Groupes F et G et Classe III endroits hasarde...

Страница 5: ...Front and Side Views Bottom View 311 8 mm 12 28 7 1 mm 0 28 374 7 mm 14 75 558 8 mm 22 00 473 8 mm 18 65 296 1 mm 11 66 558 8 mm 22 00 7 1 mm 0 28 499 2 mm 19 65 53 8 mm 2 12 Design to maximum depth of 69 0 mm to ensure future compatibility with later revisions and replacement units ...

Страница 6: ...Mechanical Drawings 6 ML22C User Manual 99176B September 2021 Rear View 100 mm VESA Mounting Pattern M4 screws provided 16 mm maximum depth of screw ...

Страница 7: ...0 C 122 F f Remember that heat rises the temperature at the top of the cabinet will be much hotter than at the bottom if air inside the enclosure is not actively circulating Even in a sealed enclosure use of a circulation fan can greatly reduce temperature f Also remember that even though this product is designed to operate at 50 C the life span of any electronic device is shortened when it is con...

Страница 8: ...em issues while configuration changes may still be easily made Install Cable Connections All monitors are shipped with a standard VGA video cable AC powered displays are also shipped with a power mains cable If you ordered a touch screen monitor a USB cable is supplied for the touch screen interface To use the touch screen Serial RS 232 interface a serial cable may be ordered separately The cable ...

Страница 9: ...ayPort connection this can be converted for use with the DVI video port using a simple adapter If the video source has a 5 wire analog RGB video output this can be converted for use with the VGA video port using a simple adapter Certified adapters are available from Hope Industrial Systems Contact our sales team for more information Power Connection The HIS ML22 is available with either AC or DC p...

Страница 10: ...Hope Industrial Systems if you require a CD ROM with documentation and drivers for touch screens For a full list of downloadable drivers please check the following Internet address https www HopeIndustrial com support drivers IMPORTANT If you will be using a USB connection install the touch screen driver first and then connect the USB cable If you will be using a Serial connection connect the Seri...

Страница 11: ...w locks on the cable connectors to ensure adequate strain relief HAZ LOC NOTE If this step is not performed the product will not comply with Class I II III Division 2 Hazardous Location requirements 2 Select the appropriate driver for your operating system from the web address listed above 3 Click to Run the software when prompted Follow on screen instructions to download and execute the touch scr...

Страница 12: ... the panel Allow extra space 25 4 mm 1 0 behind and on each side for air ventilation Step 3 Install into Panel Once you have completed the full bench test configuration and confirmed that all components are working properly you are ready to install the monitor into its panel cutout WARNING Hope Industrial Systems will not assume liability for damage to internal electronics due to improper installa...

Страница 13: ...below 7 Insert the unit into the front of the panel and re attach the collar NOTE Contact Hope Industrial Systems if for any reason your application does not allow for installation of the collar 8 Tighten all 14 nuts to a torque of 10 15 inch pounds to ensure a watertight seal between the bezel gasket on the monitor and the equipment panel Go around all nuts twice to ensure an even compression on ...

Страница 14: ... screen image TIP For the best picture quality set your computer graphics adapter timing mode to VESA 1680 x 1050 60 Hz Please refer to the computer graphics adapter manufacturer s manual for instructions on setting the resolution and timing mode In Microsoft Windows these settings may be found at the following location f 2000 XP Control Panel Display Settings f Vista Control Panel Personalization...

Страница 15: ...automatically after 60 seconds This is adjustable through the OSD Time out setting in the Setup menu 2 To navigate through the main OSD menu press the left or right button 3 To select a control to adjust press the Select SEL button to navigate down through the menu 4 To adjust a selected control press the left or right button or press the right button to open the submenu for a selected control 5 T...

Страница 16: ...T displayed Shortcut to adjust Brightness When the OSD menu IS displayed Navigates left in the main OSD menu Decreases adjustments for the selected control Right Up When the OSD menu IS displayed Navigates right in the main OSD menu Displays the submenu for the selected control Increases adjustments for the selected control Power Indicator Light LED lit green power is ON LED not lit or lit red pow...

Страница 17: ...he Inputs OSD Info Reset to factory defaults Source scan and Advanced Setup functions Picture Menu The Picture menu includes the Contrast Brightness Sharpness and Color functions Picture Menu Description Contrast Adjusts the difference between the image background black level and the foreground white level Brightness Adjusts the background black level of the screen image This feature may also be a...

Страница 18: ...ntent white red blue green Please contact our support team for further details NOTE The Auto color function is only available when using the analog VGA connector Theme mode Allows the user to select from three image modes for different usage as well as the default Off setting Multimedia optimizes the screen for multimedia applications such as video playback Desktop optimizes the screen for desktop...

Страница 19: ...o the screen for warmer white and richer red Normal is the factory default setting Cold adds blue to the screen image for cooler white VGA Settings Menu The VGA Settings menu includes the Timing Auto setup H total V position H position and Phase functions VGA Settings Menu Description Timing Displays the timing mode video signal input coming from the graphics card in the computer Auto setup Automa...

Страница 20: ... position Vertical Position Moves the screen image up and down H position Horizontal Position Moves the screen image left and right Phase Adjusts the focus of the screen image Allows the user to remove any horizontal noise and sharpen the image of characters Setup Menu The Setup menu includes the Inputs OSD Info Reset to factory defaults Source scan and Advanced Setup functions Setup Menu Descript...

Страница 21: ...guage used in the menus and control screens Rotation allows the user to rotate the OSD by 0 90 180 or 270 A Mirrored setting is also available which is a horizontal reflection of the OSD OSD Position allows the user to move the OSD by its x Position or y Position Show Logo allows the user to disable the power on splash screen Info Displays the monitor s Software Software Revision Timing mode and M...

Страница 22: ...Advanced Setup submenu contains two additional settings Smart ISP flashes the video board firmware Do not activate without assistance from Hope Industrial technical support CVT Mode set to On will force the display to only render VESA CVT standard signals When set to Off the default setting the display will use its entire internal lookup table when syncing to an incoming video signal CVT Mode shou...

Страница 23: ...y content Vinegar or ammonia will not hurt the screen The anti reflective coatings on glass window equipped displays are physically part of the surface of the glass and resist degradation to the Military Specifications DO NOT USE ABRASIVE MATERIALS SUCH AS PAPER TOWELS OR DIRTY SHOP RAGS ON THE DISPLAY AS IT WILL SCRATCH THE PROTECTIVE COATING ALWAYS USE A SOFT CLOTH PREFERABLY MADE OF COTTON ...

Страница 24: ...voltage is 9 6 to 36 6 VDC No image on the screen and control s Power Indicator light is lit solid red Monitor is not powered on Press the Power button on the monitor for 1 2 seconds to turn the monitor on and make sure the Power Indicator light is lit green No image on the screen and control s Power Indicator light is blinking orange or blinking green Video cable is not plugged in correctly Check...

Страница 25: ... function may also be activated by pressing the Select SEL button outside of the OSD menu Fine tune the picture by manually adjusting the image using the settings in the OSD menu Analog signal is not a standard CVT signal this does not apply to digital signals Disable the CVT Mode function in the Advanced Setup menu located in the OSD s Setup menu This allows the monitor to use the controller boar...

Страница 26: ... the USB cable length exceed 5 meters USB cables have a 5 meter limitation and could cause no touch response if this is exceeded If using a Serial connection is the Serial cable plugged into the correct COM port Ensure that the Serial cable is connected to the COM port being used prior to installing the touch screen driver The cursor moves but does not follow my finger when touching the touch scre...

Страница 27: ...16 7 million Brightness white 250 nits cd m2 Viewing Angle Hori Vert 170 160 Contrast Ratio typical 1000 1 static 10 000 000 1 dynamic Backlight typical LED 50 000 hour brightness half life Environmental Operating Temperature 0 to 50 C 32 to 122 F Storage Temperature 20 to 60 C 4 to 140 F Humidity 20 to 90 non condensing Operating Shock 15 g 6 msec half sine Operating Vibration sine 1 0g swept sin...

Страница 28: ...al Scan 24 82 kHz Vertical Scan 50 75 Hz Supported Video Standards 1680 x 1050 60 Hz 1440 x 900 60 75 Hz 1360 x 768 60 Hz 1280 x 1024 60 75 Hz 1280 x 768 60 75 Hz 1024 x 768 60 70 72 75 Hz 800 x 600 56 60 72 75 Hz 720 x 400 70 Hz 640 x 480 50 60 67 72 75 Hz Response Rate typical 5 ms Functional Control Panel Buttons Menu SEL Navigate Down Auto setup Left Down Brightness Right Up Power On Screen Di...

Страница 29: ...of Panel 46 7 mm 1 84 NOTE Design to maximum depth of 69 0 mm 62 0 mm behind front edge of panel to ensure future compatibility with later revisions and replacement units Front Bezel Outside Dimensions W x H x D 558 8 mm x 374 7 mm x 7 1 mm 22 00 x 14 75 x 0 28 not including gasket Cutout Dimensions W x H 528 7 mm x 342 3 mm 20 81 x 13 48 0 5 mm 0 020 Net Weight 8 62 kg 19 lbs Shipping Weight 10 4...

Страница 30: ...iability WEEE Registration No WEE DJ1859ZX for UK only Enclosure UL 50E File No E318630 Hazardous Location AC power models UL Rated for Hazardous Locations Industrial Control Equipment for Hazardous Location Listed for Class I Division 2 for Groups A B C and D Class II Division 2 for Groups F and G Class III Temp Code T5 File No E328481 per UL121201 2017 and CAN CSA C22 2 No 213 17 DC power models...

Страница 31: ...ded we will give you a Return Material Authorization RMA number This RMA number must be conspicuously marked on the outside of the shipping box Hope Industrial Systems will not accept shipments not accompanied by the RMA number Except where otherwise noted you must ship or deliver the product to Hope Industrial Systems Freight prepaid What Does This Warranty Not Cover This warranty does not cover ...

Страница 32: ... 44 0 20 7193 2618 HopeIndustrial fr Germany Phone 44 0 20 7193 2618 HopeIndustrial de Italy Phone 39 80 0740414 HopeIndustrial it Spain Phone 34 91 1438229 HopeIndustrial es EU Authorized Representative Falcons Logistics B V Hoeksteen 26 F 2132 MS Hoofddorp Netherlands HopeIndustrial eu United Kingdom Authorized Representative Falcon AR Services UK LTD Lynton House 7 12 Tavistock Square WC1H 9LT ...

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