10
COR R E CTIVE ACTION
POS S IBLE CAUS E
PROBLE M
Burner
wont
light
Burner flame is low
Carbon build
-
up
Thick black smoke
Propane cylinder is frosted over
Blockage in orifice
Control knob is not in ON position
Gas pressure is low
Control knob fully ON
Dirt or film on burner
Blockage in burner
Remove blockage and clean burner
inside and outside
Check burner and orifices for
blockage
Clean burner
Outdoor temperature is less than 40ºFand
tank is less than 1
/
4 full
Turn cylinder valve OFF and fill the
cylinder
Use a full cylinder
Turn control knob to ON
Wait until the propane cylinder
warms up and becomes unfrosted
Clear blockage and striker cage of fire
glass 1/4" away on all sides
If you have any questions regarding the product, please call customer service at
1-888-775-1330, 8 a.m. - 4 p.m. (MST), Monday - Friday.
