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Body Camera Quick Start Guide

Chapter 10 Troubleshooting



Unable to start up.
Possible Reason: Device runs out of power.
Solution: Get device be charged.



Unable to start recording.

Possible Reason: Memory is full.
Solution: Back up device and clear device memory.

Possible Reason: Formatting memory error.
Solution: Format the memory via assistant.



Unable to log in.

Possible Reason: Password error.
Resolution: Reset your password. For detailed steps, refer to 7.5.8 System Resetting in user
manual.

Possible Reason: Device is abnormal.
Resolution: Reboot device.

0201001071012

Содержание DS-MH2111 Series

Страница 1: ...Body Camera Quick Start Guide...

Страница 2: ...below are the properties of their respective owners Legal Disclaimer TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW THE PRODUCT DESCRIBED WITH ITS HARDWARE SOFTWARE AND FIRMWARE IS PROVIDED AS IS...

Страница 3: ...help This equipment should be installed and operated with a minimum distance 20cm between the radiator and your body FCC conditions This device complies with part 15 of the FCC Rules Operation is subj...

Страница 4: ...est susceptible d en compromettre le fonctionnement Under Industry Canada regulations this radio transmitter may only operate using an antenna of a type and maximum or lesser gain approved for the tra...

Страница 5: ...be found in this document are defined as follows Symbol Description Provides additional information to emphasize or supplement important points of the main text Indicates a potentially hazardous situ...

Страница 6: ...y connected to the power socket If smoke odor or noise rise from the device turn off the power at once and unplug the power cable and then please contact the service center Preventive and Cautionary T...

Страница 7: ...r 4 Network Settings 15 4 1 Dial 15 4 2 Wi Fi Settings 15 4 2 1 Set Wi Fi Parameters 15 4 2 2 Turn on Wi Fi 16 4 3 Network Transmission Parameters 16 Chapter 5 Camera Settings 18 5 1 Encoding Paramete...

Страница 8: ...o evidences at crime scenes 1 1 Package List Following objects are included in package If something loses contact us or our supplier for it 1 Body camera 1 USB data cable 1 Charger 1 Demountable and a...

Страница 9: ...Interface Figure 1 2 Overall View 2 SIM Card Slot Menu Return Down Up OK Play Angle Adjustable Clip LCD Figure 1 3 Overall View 3 Table 1 1 Button Description Button Description LED 1 Flashing blue B...

Страница 10: ...ng Sleep Wake Press it for 3 seconds to start up Hold it for 3 seconds to turn on After device starts up press it to inactivate activate LCD LCD It displays local menu and live view image Menu button...

Страница 11: ...Body Camera Quick Start Guide 10 1 3 How to Charge Purpose Follow the steps to charge device Step 1 Open the cover of USB interface Step 2 Connect body camera to the charger with the USB data cable...

Страница 12: ...e power is sufficient If not charge body camera For details refer to 1 3 How to Charge Step 1 Hold Sleep Wake for 3 seconds Then the LED 3 turns green the HIKVISION logo pops up and you will hear an a...

Страница 13: ...Assistant Installation Purpose The body camera assistant s installation package is delivered with the CD Installation package includes BodyCameraAssistant win32 exe and BodyCameraAssistant win64 exe...

Страница 14: ...ecommend you create a strong password of your own choosing Using a minimum of 8 characters including at least three of the following categories upper case letters lower case letters numbers and specia...

Страница 15: ...Body Camera Quick Start Guide 14 Figure 3 4 Exit and Switch Device...

Страница 16: ...ain Menu Network Settings Wi Fi Information to view the Wi Fi Status SSID and IP in Wi Fi Information menu 4 2 Wi Fi Settings Purpose You can access internet by connecting to a Wi Fi Set Wi Fi to conn...

Страница 17: ...p 4 Click OK on popup message box to reboot device to take effect the settings Step 5 Optionally after reboot go to Main Menu Network Settings Wi Fi Information to view the Wi Fi Status SSID and IP in...

Страница 18: ...Body Camera Quick Start Guide 17 Figure 4 4 Network Settings Step 2 Configure Net Resolution Net Bitrate or Net Frame Rate parameters Step 3 Save the settings...

Страница 19: ...enes or other situations Step 1 Press to take a picture for current live view image The operation is invalid in playback quick charging and USB communication interface Exit the interfaces before opera...

Страница 20: ...time 5 4 Taping Purpose You can tape audios in crime scenes or other situations Step 1 Enter live view mode Step 2 Press to start taping Then pops up in live view interface Step 3 Press again to stop...

Страница 21: ...1 Input Password Step 3 Select the playback file type as Video Picture or Audio Step 4 Press to enter selected menu Figure 6 2 File Type Step 5 In file list select the file to play back During video...

Страница 22: ...ngs Figure 7 1 Platform Settings Step 2 Check Enable to enable platform connection Step 3 Select address type as IP or Domain Name Step 4 Edit IP Domain Name Port and Device ID IP Domain Name The IP a...

Страница 23: ...Device Time isn t configurable Assistant will synchronize the device time with the NTP server time Manual Time Synchrony If selected you can synchronize device time according your custom time Step 3...

Страница 24: ...according to environment Step 3 Save the settings 8 3 Positioning Settings Purpose Body camera has a built in positioning module By turning on positioning function the device can obtain the latitude...

Страница 25: ...ID and device ID Step 1 Click the Device Configuration tab and click Device Information item in the left menu list Figure 9 1 User Information Step 2 You can edit the Police ID and Device ID Both Pol...

Страница 26: ...sible Reason Memory is full Solution Back up device and clear device memory b Possible Reason Formatting memory error Solution Format the memory via assistant Unable to log in a Possible Reason Passwo...

Страница 27: ...Body Camera Quick Start Guide 26 UD07722B...

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