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Regulatory Information

This product and - if applicable - the supplied accessories too are 

marked with "CE" and comply therefore with the applicable 

harmonized European standards listed under the RE Directive 

2014/53/EU, the EMC Directive 2014/30/EU, the RoHS Directive 

2011/65/EU. 

2012/19/EU (WEEE directive): Products marked with this symbol 

cannot be disposed of as unsorted municipal waste in the European 

Union. For proper recycling, return this product to your local 

supplier upon the purchase of equivalent new equipment, or 

dispose of it at designated collection points. For more information 

see: 

www.recyclethis.info

2006/66/EC (battery directive): This product contains a battery that 

cannot be disposed of as unsorted municipal waste in the European 

Union. See the product documentation for specific battery 

information. The battery is marked with this symbol, which may 

include lettering to indicate cadmium (Cd), lead (Pb), or mercury 

(Hg). For proper recycling, return the battery to your supplier or to a 

designated collection point. For more information see: 

www.recycle-

this.info

FCC Conditions

This device complies with part 15 of the FCC Rules. Operation is subject to the 

following two conditions:

1. This device may not cause harmful interference.

2. This device must accept any interference received, including interference that may 

cause undesired operation.

FCC Information

Please take attention that changes or modification not expressly approved by the party 

responsible for compliance could void the user’s authority to operate the equipment.

FCC compliance: 

This equipment has been tested and found to comply with the 

limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are 

designed to provide reasonable protection against harmful interference in a residential 

installation. This equipment generates, uses and can radiate radio frequency energy 

and, if not installed and used in accordance with the instructions, may cause harmful 

interference to radio communications. However, there is no guarantee that interference 

will not occur in a particular installation. If this equipment does cause harmful 

interference to radio or television reception, which can be determined by turning the 

equipment off and on, the user is encouraged to try to correct the interference by one 

or more of the following measures:

—Reorient or relocate the receiving antenna.

—Increase the separation between the equipment and receiver.

—Connect the equipment into an outlet on a circuit different from that to which the 

receiver is connected.

—Consult the dealer or an experienced radio/TV technician for help.

This equipment should be installed and operated with a minimum distance 20cm 

between the radiator and your body.

Safety Instruction

These instructions are intended to ensure that user can use the product correctly to 

avoid danger or property loss.

The precaution measure is divided into Warnings and Cautions:

Warnings: Neglecting any of the warnings may cause serious injury or death.

Cautions: Neglecting any of the cautions may cause injury or equipment damage.

             

          Warnings

     

All the electronic operation should be strictly compliance with the electrical safety 

regulations, fire prevention regulations and other related regulations in your local 

region.

     

Please use the power adapter, which is provided by normal company. The power 

consumption cannot be less than the required value.

     

Do not connect several devices to one power adapter as adapter overload may cause 

over-heat or fire hazard.

     

Please make sure that the power has been disconnected before you wire, install or 

dismantle the device.

     

When the product is installed on wall or ceiling, the device shall be firmly fixed. 

     

If smoke, odors or noise rise from the device, turn off the power at once and unplug 

the power cable, and then please contact the service center.

    

 If the product does not work properly, please contact your dealer or the nearest 

service center. Never attempt to disassemble the device yourself. (We shall not assume 

any responsibility for problems caused by unauthorized repair or maintenance.)
           Cautions

     

Do not drop the device or subject it to physical shock, and do not expose it to high 

electromagnetism radiation. Avoid the equipment installation on vibrations surface or 

places subject to shock (ignorance can cause equipment damage).

     

Do not place the device in extremely hot (refer to the specification of the device for 

the detailed operating temperature), cold, dusty or damp locations, and do not expose 

it to high electromagnetic radiation.

     The device cover for indoor use shall be kept from rain and moisture.

     

Exposing the equipment to direct sun light, low ventilation or heat source such as 

heater or radiator is forbidden (ignorance can cause fire danger).

     

Do not aim the device at the sun or extra bright places. A blooming or smear may 

occur otherwise (which is not a malfunction however), and affecting the endurance of 

sensor at the same time.

     

Please use the provided glove when open up the device cover, avoid direct contact 

with the device cover, because the acidic sweat of the fingers may erode the surface 

coating of the device cover.

     

Please use a soft and dry cloth when clean inside and outside surfaces of the device 

cover, do not use alkaline detergents.

     

Please keep all wrappers after unpack them for future use. In case of any failure 

occurred, you need to return the device to the factory with the original wrapper. 

Transportation without the original wrapper may result in damage on the device and 

lead to additional costs.

     

Improper use or replacement of the battery may result in hazard of explosion. 

Replace with the same or equivalent type only. Dispose of used batteries according to 

the instructions provided by the battery manufacturer.

     

Biometric recognition products are not 100% applicable to anti-spoofing environ

-

ments. If you require a higher security level, use multiple authentication modes.

     

Indoor use. If installing the device indoors, the device should be at least 2 meters 

away from the light, and at least 3 meters away from the window or the door.

     Input voltage should meet both the SELV (Safety Extra Low Voltage) and the Limited 

Power Source with 100~240 VAC or 12 VDC according to the IEC60950-1 standard. 

Please refer to technical specifications for detailed information.

Add Face Picture

6

Activation

4

Tips When Collecting/

Comparing Face Picture

Expression

Posture

Size

Make sure your face is in the middle of the collecting window.

Correct

Tilt

Raise

Side

Bow

Correct

Too Close

Too Far

Keep your expression naturally when collecting or comparing face pictures, just like the 

expression in the picture on the right.

In order to get a good quality and accurate face picture, position your face looking at 

the camera when collecting or comparing face pictures.

Do not wear hat, sunglasses, or other accessories that can 

affect the facial recognition function.

Do not make your hair cover your eyes, ears, etc. and 

heavy makeup is not allowed.

Positions When Collecting/

Comparing Face Picture

(Recommended Distance: 0.5m)

0.5m

Too High

Too Low

Too Close

Too Far

1.2m

0.5m

0.5m

Recommended Height:
1.43m to 1.90m

Device Wiring (With Secure Door Control Unit)

Power on and wire the network cable after installation. You should 

activate the device before the first login. 
If the device is not activated yet, it will enter the Activate Device page after powering on.

Steps:

1.  Create a password and confirm the password.

2. Tap 

Activate 

to activate the device.

          

For other activation methods, see the device user manual.

The secure door control unit 

should connect to an external power 

supply separately. The suggested 

external power supply is 12 V, 0.5 A.

STRONG PASSWORD RECOMMENDED–

We highly recommend you create a strong password of your 

own choosing (using a minimum of 8 characters, including 

upper case letters, lower case letters, numbers, and special 

characters) in order to increase the security of your product. 

And we recommend you reset your password regularly, 

especially in the high security system, resetting the password 

monthly or weekly can better protect your product.

Secure Door 

Control Unit

Wiring Terminal

Exit Button

Power Input

SENSOR

BUTTON

B1

B2

B3

B4

Green/Brown

Black

Green/Black

Black

Lock Output

NC

C1

C2

C3

COM

NC

White/Purple

White/Black
White/Red

Red
Black

Door Contact

Exit Button

NO

Power

Electric 

Dropbolt

Electric 

Strike

Sensor Input

NO

Face Recognition Terminal

Secure Door Control Unit

3.2

1  Hold the screen surface and verify the identity to enter the main page.

2. Enter the User Management page, tap + to enter the Add User page.

3. Set the user parameters according to actual needs.

3. Tap 

Face

 and collect the face information according to the instructions.

    You can view the captured picture at the upper right corner of the page. 

    Make sure the face picture is in good quality and size. 

    For details about the tips and positions when collecting or comparing the  

    face picture, see the contents on the right.

5. Tap      to save the settings.

    Go back to the initial page to start authentication.

    For other authentication methods, see the device user manual.

    Use other authentication methods if the device is affected by the light or 

    other items.

Biometric recognition products are not 100% applicable to anti-spoofing 

environments. If you require a higher security level, use multiple authentica

-

tion modes.

Temperature Measurement Settings

5

1  Hold the screen surface and verify the identity to enter the main page.

2. Tap “Temperature” to enter the Temperature Settings page. Configure the parameters.

Enable Temperature Detection:

When enabling the function, the device will authenticate the permissions and at the same time take the tempearture. 

When disabling the device, the device will authenticate the permissions only.

Over-Temperature Alarm Threshold:

Edit the threshold according to actual situation. If the detected temperature is higher than the configured one, an 

alarm will be triggered. By default, the value is 37.3°

Temperature Compensation:

If the measured temperature is higher/lower than the actual object's temperature, you can set the compensation 

temperature here. Available range: -99 °C to 99 °C.

Door Not Open When Detecting Abnormal Termperature:

When Enabling the function, the door will not open when the detected temperature is higher than the configured 

temperature threshold. By default, the temperature is enabled.

Temperature Measurement Only:

When enabling the function, the device will not authenticate the permissions, but only take the temperature. When 

disabling the function, the device will authenticate the permsissions and at the same time take the temperature.

Unit: 

Select a temperature unit according to your preference.

Measurement Area Calibration/Measurement Area Settings

Configure the temperature measurement area and the correction parameters.

Black Body Settings:

When enabling the function, you can configure the black body’s parameters, including the distance, and emissivity.

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