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High Lifter Lifetime Warranty
From the beginning, High Lifter has engineered and manufactured some of the toughest, most durable products
on the market. That’s why this product comes with a Lifetime Warranty. It’s our promise that High Lifter will
never let you down.
The
Lifetime Warranty
covers products sold to the original purchaser only and is not transferable. The
term of the warranty is for the lifetime of the vehicle in question.
Normal wear and tear items and finishes, such as, but not limited to: Heim joints, tie rod ends,
ball joints, bearings, seals, bushings, bushing sleeves, zinc plating , powder coating, or chipping and
discoloration of any finish is not covered.
High Lifter will ship the replacement product after the returned product has been inspected by High
Lifter staff.
The warranty shall not include claims for damages, installation time or labor charges, economic losses,
inconvenience, transportation, towing, down time, direct or indirect or consequential damages or
delay resulting from any defect.
The warranty does not apply to products that have been improperly applied or improperly installed.
Making a warranty claim
1.
All claims must be accompanied by the part and the original sales receipt or other acceptable proof of
purchase from the original owner.
2.
All warranties must be accompanied with a Return Merchandise Authorization (RMA) number.
(Contact High Lifter at 318-524-2270 or 800-699-0947 for an RMA number)
3.
When shipping the damaged product:
a.
Write the RMA number on the outside of the box.
b.
Also include the RMA number, proof of purchase and any notes inside the box.
c.
Please keep your tracking number and shipment information.
4.
The customer is responsible for shipping the product to High Lifter--return shipping within the lower 48
states will be paid by High Lifter products. With all warranty claims, only standard shipping services
apply.
5.
High Lifter will process your order within 24 business hours of receiving the returned item.
6.
Ship to:
High Lifter Products, 780 Professional Drive North, Shreveport, Louisiana 71105
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