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Trackspot User Manual

4-1

4

Chapter 4
Troubleshooting

This chapter lists typical symptoms and solutions for problems you 
might experience when using your Trackspot.  If you need additional 
help, or if the problem you are experiencing is not listed in this section, 
contact your High End Systems dealer/distributor or High End Systems 
Customer Service in one of the ways shown in the section titled 
“Getting Help” on page Intro-3.

Caution:

This fixture must be serviced by qualified 

personnel.  The information listed in this 
section is intended to assist qualified 
personnel only.

Table 4-1.  Symptoms and Solutions

Problem

Possible Cause

Possible Solution

Fixture does not 
work:  no LEDs, 
fans, lamp, or 
other 
functionality 
(fixture appears 
dead

No input power

a.  Verify the fixture is plugged into 

a working power supply.

b.  Replace the rear panel fuse.  

For more information, see 
“Replacing Power Supply 
Fuses” on page 3-4.

Lamp will not 
strike

Bad lamp

Replace lamp with new or verified 
working lamp.

Incorrect voltage 
setting

Make sure the fixture is set for the 
same voltage as the power outlet.  
For more information, see 
“Selecting the Voltage” on page 
1-3.

Lamp not fully 
seated in socket.

Make sure the lamp base pins are 
correctly inserted in the socket and 
touch the ceramic stop.  For more 
information, see “Replacing the 
Lamp” on page 3-1.

Light output is 
low, beam edge 
is very soft, 
images fuzzy

Dichroic filters, 
mirror, reflector, 
and/or lenses dirty.

Clean the lens tube, mirror, 
reflector, and dichroic filter glass.
For more information, see 
“Cleaning the Outer Surfaces” on 
page 3-9 and “Removing the Color 
Wheel or Gobo Wheel” on page 
3-10.

Содержание trackspot

Страница 1: ...User Manual High End Systems Inc 2217 West Braker Lane Austin TX 78758 U S A P N 60600034 Version 4 1...

Страница 2: ......

Страница 3: ...assumes no responsibility or liability for any errors or inaccuracies that may appear in this manual The system software for the Status Cue lighting console described in this manual is furnished under...

Страница 4: ...stered trademarks Trackspot Status Cue and Intellabeam are trademarks of High End Systems Inc Belden is a registered trademark of Belden Inc Philips is a registered trademark of Philips Lighting Compa...

Страница 5: ...me Trackspot Product Number Trackspot Product Options All conforms to the following EEC directives 73 23 EEC as amended by 93 68 EEC 89 336 EEC as amended by 92 31 EEC and 93 68 EEC Equipment referred...

Страница 6: ...or der Montage dem Zusammenbau und der Inbetriebnahme dieses Ger ts alle Anleitungen sorgf ltig durchlesen Informazioni Importanti Di Sicurezza Le istruzioni sulla protezione da incendi folgorazione e...

Страница 7: ...ll be paid by the purchaser Items under warranty shall have return shipping paid by the manufacturer only in the Continental United States Under no circumstances will freight collect shipments be acce...

Страница 8: ...ion Du Produit Les produits High End Systems sont con us et fabriqu s conform ment aux exigences des r glements internationaux de s curit Toute modification du produit peut entra ner sa non conformit...

Страница 9: ...ecifications Intro 5 Optional Accessories Intro 6 Chapter 1 Setup and Assembly Unpacking Trackspot 1 1 Saving the Shipping Materials 1 1 Inspecting the Contents 1 1 Installing the Yoke 1 1 Selecting t...

Страница 10: ...e Internal Components 3 10 Removing the Color Wheel or Gobo Wheel 3 10 Reinstalling the Color Wheel or Gobo Wheel 3 12 Adjusting Wheel Clearance 3 12 Chapter 4 Troubleshooting Fixture does not work no...

Страница 11: ...2 Inserting the yoke screws and T handles 1 2 Figure 1 3 Trackspot rear panel 1 3 Figure 1 4 LED location on the rear panel 1 4 Figure 2 1 Address and personality DIP switches 2 3 Figure 2 2 Connectin...

Страница 12: ...3 16 Homing slot on wheel 3 11 Figure 3 17 Allen screws on the color wheel and gobo wheel hubs 3 13 List of Tables Table Intro 1 Trackspot optional accessories Intro 6 Table 2 1 Channel assignments 2...

Страница 13: ...nctional with no controller at all stand alone mode Trackspot Features Color wheel featuring eight dichroic colors plus color corrector and open white Gobo wheel with eight unique patterns including t...

Страница 14: ...international symbols appear in margins throughout this manual to highlight caution and warning messages Cautions Not heeding Caution messages could result in personal injury and or damage to equipmen...

Страница 15: ...r FAX 512 834 9195 24 hour voice mail 512 837 3063 800 890 8989 or Service address High End Systems Inc 8200 Haskell Avenue Van Nuys CA 91406 USA From 8 a m to 5 p m U S Pacific time Monday through Fr...

Страница 16: ...10 H Weight 10 4 kg 23 0 lbs Lamp type Philips QT 8500 250 W only Electrical Specifications Factory setting 240 VAC Voltage rating 100V 120V 140V 200V 220V 240V Power consumption 3 5 A 100V 2 9 A 120V...

Страница 17: ...ifications for EIA RS 485 applications with the following characteristics 2 conductor twisted pair plus a shield maximum capacitance between conductors 30 pF ft maximum capacitance between conductor a...

Страница 18: ...3020003 Trackspot Special Analog Controller 16020001 Modular Gobo wheel with tabs 99110017 Custom Gobo Call QT 8500 Trackspot replacement lamp 55030036 Keal road case Trackspot 4 fixtures 16070002 Kea...

Страница 19: ...arton and packing materials Note Before sending anything to the factory call your High End Systems dealer distributor for a Return Material Authorization RMA number The factory cannot accept any goods...

Страница 20: ...through the round holes in each side of the yoke and tighten firmly Caution You must tighten the yoke screws firmly The fixture may fall from the yoke if it is not secured 6 Replace the T handles thro...

Страница 21: ...ou unplug the fixture before performing certain procedures as shown in this manual Figure 1 3 Trackspot rear panel 240 volts selected voltage select switch FIXTURE MODE SWITCHES 1 2 NORMAL RUN SELF TE...

Страница 22: ...rogrammed to receive audio bass frequencies the sound trigger is ignored Figure 1 4 LED location on the rear panel Fan LED Enable LED Audio LED FIX TU RE MODE S WITCHES 1 2 NORMALRUN SELF TES T SET UP...

Страница 23: ...channels see Standard Analog on page 2 15 The digital analog channels have the functions shown in Table 2 1 below DMX 512 Protocol DMX 512 D for digital MX for multiplex and 512 is the number of chan...

Страница 24: ...en operating under an analog controller each fixture must be individually attached to the controller The controller sends analog output to each fixture that is connected to the controller To determine...

Страница 25: ...test setting personality switch 1 ON will override any controller that might be attached to the fixture FIX TU RE MODE S WITCHES 1 2 NORMALRUN SELF TES T SET UP NONE 1 2 1 2 LIGHTWA VE CONTROL DMX 1 2...

Страница 26: ...LWR Allows a fixture operating in LWR protocol to override the Auto Dim feature The Auto Dim feature helps save the life of the lamp as follows when the shutter closes the lamp stays on for 1 5 3 0 m...

Страница 27: ...7 512 Configures the fixture to receive DMX channels 257 512 in high resolution mode For more information see High Resolution Mode on page A 1 LWR protocol The fixture must be controlled by LWR protoc...

Страница 28: ...e length of 18 24 gauge two conductor wire The gauge of conductor you need will depend on the distance from your remote switch or external voltage source to the master fixture one male 8 pin DIN conne...

Страница 29: ...1 3 5 6 7 4 2 8 FIX TU RE MODE S WITCHES 1 2 NORMALRUN SELF TES T SET UP NONE 1 2 1 2 LIGHTWA VE CONTROL DMX 1 256 DMX 257 512 ANALOG AUDIO SLA VE AUDIO MA STER PANINVERT TILTINVERT NONE 5 4 4 5 3 6 7...

Страница 30: ...cles cover or block the fixture s cooling fan intake see Figure 3 1 on page 3 2 A blocked airpath could result in damage to the fixture Heed the following warnings to guard against personal injury and...

Страница 31: ...s clamp Note Due to the wide variety of possible lighting designs High End Systems cannot make specific mounting recommendations Consider the following procedure as a suggested guideline only Suggeste...

Страница 32: ...SK O F F IRE O R ELEC T RIC S HO CK DO NO T EXPO SE T O RAIN O R M O ISTURE NO USE R SER VICEA BL E PARTS INSIDE R EF ER S ERVIC ING T O Q UALIF IED SE RVIC E PERS ON NEL FOR SAF E O PER AT ION C ON S...

Страница 33: ...at pin 1 is shielded Caution Do not use the ground lug on the XLR connectors Do not connect the shield to ground or allow contact to ground Grounding the shield could cause a ground loop and or errati...

Страница 34: ...termine whether you can operate your fixtures in low or high resolution mode For more information see Start Channels and Construct Parameters on page A 1 To link Trackspot fixtures using a controller...

Страница 35: ...O S LA VE AU D I O M A ST ER PA N I NV ER T TILT I NV ER T N ON E 5 4 4 5 3 6 7 AU DIO M IC PE RSO NA LITY AD DR ESS EN AB LE FA N A NA LO G I N D AT A OU T D AT A I N 22 0 9 WE S T B RA KE RL A N E A...

Страница 36: ...RU N SE LF TE ST SE T UP N ON E 1 2 1 2 LIGH TWA VE C ON TR O L D MX 1 2 5 6 D MX 2 5 7 51 2 AN AL OG AU D I O S LA V E AU D I O M AS TE R PA N I NV ER T TILT I NV ER T N ON E 5 4 4 5 3 6 7 AU DIO M I...

Страница 37: ...T U R E N O U SE R SE RV I C EA BL E PA RT S I N S I D E R E FER S E R V I C ING T O Q UA LI F I E D S ER VIC E PE R S O N N EL F O R S A F E O P ER AT I O N C ON S ULT U SE R M A N U A L U N R EG O...

Страница 38: ...K DO N O TE XP OSE T OR A I NO R M O I ST U RE N OU SER SE R V I CEA BL E PA R T S I N S I D E REF ER SER VI CI N G TO Q U ALI FI EDS ER V I C E PER S O NN EL FO R SAFE O P E R A TIO N C ON SU LT U S...

Страница 39: ...home position 3 Manually swivel the mirror until the beam is pointed at a flat surface you intend to illuminate 4 Toggle address switch 1 ON and OFF to select a gobo pattern that helps you clearly see...

Страница 40: ...2 18 Trackspot User Manual...

Страница 41: ...mp p n 55030036 protective eyewear leather gloves isopropyl alcohol wipe s Caution This equipment is designed for use with a Philips QT 8500 250 W lamp only Use of any other type of lamp may be hazard...

Страница 42: ...ocate the reflector lamp socket and old QT 8500 lamp see Figure 3 2 To remove the existing QT 8500 lamp reach inside the reflector and carefully pull the lamp straight out of the socket Lift the old l...

Страница 43: ...ing the lamp by its wrapper insert the lamp in the reflector until the base pins extend through the rear opening of the reflector see Figure 3 4 Continue guiding the lamp until the two base pins are f...

Страница 44: ...fuse s to replace by referring to Table 3 1 below 3 Replace the fuse s with a fuse of the same type and rating To access the fuses on the circuit board remove the fixture s access door and locate the...

Страница 45: ...N DATAOU T DATAIN 2209 WEST BRAKER L ANE AUSTIN TEXA S U S A LIG HTW AVE R ESEARCH CONTROL MODE SWITC HES 3 8 8 PERSONALITY SWITCHES ON PLE ASE CONSULTUSER MANUAL FOR FURTHE R INFORMA TION LAMP SA VE...

Страница 46: ...crews aside 4 Remove the old mirror assembly and carefully discard the broken glass 5 Open the box containing the new mirror and carefully remove the mirror assembly from its foam packaging 6 Place th...

Страница 47: ...0 3mm 0 012 inches thick with a diameter of 25mm 0 984 inches To install a gobo 1 Unplug the fixture If the fixture has been operating allow the fixture to cool as described above 2 Turn the fixture o...

Страница 48: ...de of the custom gobo until it bows enough to slide under the third tab Note If the custom gobo has letters or numbers install the gobo so that the information is legible when looking at the gobo from...

Страница 49: ...cleaning To thoroughly clean your Trackspot you will need a soft lint free cotton cloth mild glass cleaning solution vacuum soft dusting brush or low pressure compressed air source 1 4 inch wrench cot...

Страница 50: ...ir could damage the fan Locate the power lens stepper motors gobo wheel color wheel sensors shutter hot mirror and reflector see Figure 3 12 Clean the stepper motors shutter and reflector with a soft...

Страница 51: ...e keyhole slot over the hex screw heads and pull out to remove the wheel see Figure 3 14 Locate the sensor below the wheel see Figure 3 15 Gently clean the sensor s groove with either a cotton swab di...

Страница 52: ...not overtighten 4 Manually rotate the wheel and note any contact between the wheel and its sensor If there is contact remove the wheel and lay it on a flat surface to determine if the wheel is warped...

Страница 53: ...not remove the two allen screws located on the wheel s hub see Figure 3 17 5 Press on the center of the wheel to move the hub back and forth on the motor shaft Position the wheel so that it does not...

Страница 54: ...3 14 Trackspot User Manual...

Страница 55: ...ity fixture appears dead No input power a Verify the fixture is plugged into a working power supply b Replace the rear panel fuse For more information see Replacing Power Supply Fuses on page 3 4 Lamp...

Страница 56: ...e information see Replacing the Lamp on page 3 1 Error tone two level beeping after the fixture homes Incorrect personality switch setting Verify that the personality switch setting you chose for your...

Страница 57: ...e Intro 4 or Linking the Fixtures on page 2 12 Incorrect personality setting a Verify that the personality switch settings you chose for your control mode are correct b Verify that the address switch...

Страница 58: ...e yellow Enable LED does not illuminate A fuse is blown Replace the F4 rear panel fuse and the F1 circuit board fuse For more information see Replacing Power Supply Fuses on page 3 4 Table 4 1 Symptom...

Страница 59: ...must operate your Trackspot fixture s either in low resolution or high resolution Control options available on your DMX controller will determine whether you can operate your fixtures in low or high...

Страница 60: ...3 4 7 5 3 5 078 Fixture 13 3 5 7 5 3 5 085 Fixture 14 1 2 4 5 7 5 3 5 092 Fixture 15 2 6 7 5 3 5 099 Fixture 16 1 4 6 7 5 3 5 106 Fixture 17 5 6 7 5 3 5 113 Fixture 18 1 2 3 5 6 7 5 3 5 120 Fixture 1...

Страница 61: ...2 Fixture 53 5 6 7 4 3 4 369 Fixture 54 1 2 3 5 6 7 4 3 4 376 Fixture 55 2 3 4 5 6 7 4 3 4 383 Fixture 56 1 3 8 4 3 4 390 Fixture 57 3 4 8 4 3 4 397 Fixture 58 1 2 5 8 4 3 4 404 Fixture 59 2 4 5 8 4 3...

Страница 62: ...olor 9 color 10 0 32 54 79 110 138 160 200 210 240 0 13 21 31 43 55 63 78 82 94 0 20 36 4F 6E 8A A0 C8 D2 F0 4 Gobo Wheel open gobo 1 gobo 2 gobo 3 gobo 4 gobo 5 gobo 6 gobo 7 gobo 8 gobo 9 gobo 10 0...

Страница 63: ...reverse color spin 7 reverse color spin 6 reverse color spin 5 reverse color spin 4 reverse color spin 3 reverse color spin 2 reverse color spin 1 half color 2 color 2 half color 3 color 3 half color...

Страница 64: ...0 10 18 28 38 46 56 64 82 92 99 110 117 128 135 155 179 191 201 209 217 227 235 245 252 0 4 7 11 15 18 22 25 32 36 39 43 46 50 53 61 70 75 79 82 85 89 92 96 99 0 A 12 1C 26 2E 38 40 52 5C 63 6E 75 80...

Страница 65: ...trols MSpeed with a fader use the Value column Note The values displayed in the Value columns may vary slightly depending on your controller s rounding conventions Table B 1 DMX 512 protocol MSpeed ti...

Страница 66: ...5 78 199 0 15 63 161 5 94 78 198 0 15 63 160 5 94 77 197 0 17 62 159 6 57 77 196 0 17 62 158 6 57 76 195 0 22 62 157 7 22 76 194 0 22 61 156 7 22 76 193 0 34 61 155 7 91 75 192 0 34 60 154 7 91 75 191...

Страница 67: ...50 43 48 123 23 30 33 85 52 24 48 122 23 30 33 84 52 24 47 121 24 54 33 83 54 09 47 120 24 54 32 82 54 09 47 119 25 80 32 81 55 96 46 118 25 80 31 80 55 96 46 117 27 10 31 79 57 87 45 116 27 10 31 78...

Страница 68: ...19 130 01 20 50 87 95 7 18 130 01 19 49 90 33 7 17 132 91 19 48 90 33 6 16 132 91 18 47 92 76 6 15 135 85 18 46 92 76 5 14 135 85 18 45 95 21 5 13 138 82 17 44 95 21 5 12 138 82 17 43 97 69 4 11 141...

Страница 69: ...141 81 39 57 87 6 138 82 40 55 96 7 135 85 41 54 09 8 132 91 42 52 20 9 130 01 43 50 43 10 127 14 44 48 65 11 124 31 45 46 90 12 121 50 46 45 19 13 118 73 47 43 50 14 115 98 48 41 85 15 113 28 49 40 2...

Страница 70: ...86 2 86 71 12 72 87 2 46 72 11 84 88 2 09 73 10 99 89 1 76 74 10 17 90 1 45 75 9 39 91 1 18 76 8 64 92 0 94 77 7 91 93 0 73 78 7 22 94 0 55 79 6 57 95 0 41 80 5 94 96 0 34 81 5 35 97 0 22 82 4 79 98...

Страница 71: ...onality Switches ON Self Test 1 Set Up Focus 2 Lamp Save 1 2 Auto Dim Override LWR 3 4 5 Pan Invert 6 Tilt Invert 7 Low Resolution DMX 512 mode channels 1 256 5 Low Resolution DMX 512 mode channels 25...

Страница 72: ...on page A 2 When using standard analog control set all address switches OFF on all fixtures Table C 2 Address switch settings for LWR protocol and master slave mode Fixture Number Address Switches ON...

Страница 73: ...2 As the colors of the cores in the mains lead of this equipment may not correspond with the colored markings identifying the terminals in your plug proceed as follows the core which is colored green...

Страница 74: ...Une Protection Permanente Contre Les Incendies 1 Cet appareil est con u pour tre exclusivement utilis avec des lampes de 250 watts QT 8500 Son utilisation avec tout autre type de lampe peut tre danger...

Страница 75: ...liser un c ble de s curit secondaire 2 Les surfaces de l appareil peuvent atteindre des temp ratures de 67 C Laisser refroidir pendant 5 minutes avant la manipulation 3 Changer la lampe si elle est en...

Страница 76: ...lt werden wenn sie sichtlich derma en besch digt sind da sie ihre Wirksamkeit einb en z B infolge von Rissen oder tiefen Kratzern 3 Nie direkt in die eingeschaltete Lampe schauen WARNUNG Zum Schutz Vo...

Страница 77: ...r la caja protectora completa de la l mpara o bien si el blindaje los lentes o las pantallas ultravioletas est n da adas 2 Cambie el blindaje los lentes o las pantallas ultravioleta si nota una aver a...

Страница 78: ...classe I questo apparecchio fornito di presa bipolare terra e non deve essere collegato a rete sprovvista di terra AVVERTENZE Per Proteggersi Contro Le Radiazioni Dei Raggi Ultravioletti 1 Non usare...

Страница 79: ...t Heating a black body causes it to emit radiation When the spectral composition of a black body matches the spectral composition of a white light source the temperature of the black body in degrees K...

Страница 80: ...expansion glass and absorb almost no heat themselves they theoretically have no failure mechanism they transmit more light than gels and their resultant colors are more richly saturated than is possib...

Страница 81: ...signated home Hot Mirror Also called infrared filter or heat filter A piece of dichroic glass placed over the opening of the reflector see Figure 3 12 on page 3 10 Its purpose is to eliminate infrared...

Страница 82: ...lamp prevents the beam from damaging other internal components inside the fixture QT 8500 A lamp specifically designed for use with Trackspot This lamp combines affordability long lamp life 300 hour...

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