1060
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Page 15 of 22
1060 Smartcard Reader User Guide V1.0 .pdf
www.tsl.com
Copyright © 2021 Technology Solutions (UK) Ltd
Symptoms
Possible Cause
Action
The wrong protocol / mode is
being used to communicate
with the card.
Verify the correct protocol
(T=0 or T=1) is being used to
communicate with the card.
Mobile Computer battery
does not charge
The battery is faulty.
Verify that other batteries
charge properly. If so,
replace the faulty battery.
Ambient temperature is too
warm.
Move the unit to an area
where the ambient
temperature is between 0°C
and 35°C.
The MC70 is not firmly
seated into the 1060
Smartcard Reader.
Remove and re-insert the
MC70 from the 1060
Smartcard Reader ensuring it
is firmly seated.
ActiveSync cannot connect to
the Mobile Computer
ActiveSync is not correctly
configured on the PC or the
Mobile Computer.
Detach the Smartcard 1060
from the Mobile Computer
and try to ActiveSync directly
to the Mobile Computer. If
this does not work then
consult the Mobile Computer
User Guide.
The Mobile Computer is not
firmly seated into the 1060
Smartcard Reader.
Remove and re-insert the
Mobile Computer from the
1060 Smartcard Reader,
ensuring it is firmly seated.
An accessory connected to
the 1060 Smartcard Reader
does not work
The accessory uses a serial
connection to the Mobile
Computer.
The accessory is not
compatible with the 1060
Smartcard Reader because
only the USB port is available
on the docking connector.
The Mobile Computer is not
firmly seated into the 1060
Smartcard Reader.
Remove and re-insert the
Mobile Computer from the
1060 Smartcard Reader,
ensuring it is firmly seated.
