HID FARGO DTC4500e, Руководство пользователя

Страница: 73 / 83

October 2013 Page 73 of 83
© 2013 HID Global Corporation/ASSA ABLOY AB. All rights reserved.
DTC4500e Card Printer User Guide, PLT-01669, 1.0
Error Message Cause Solution
# 99
Ribbon Error
The print ribbon has either broken or
jammed.
If jammed, clear the jam.
If broken, repair by taping the ribbon
back on to the take- up core.
Press the
Pause button to continue or
the ON/OFF button to cancel.
# 100
Ribbon RFID Error
There is no ribbon or the ribbon tag
information is corrupted or incorrect.
Verify the printer driver settings for
correct Ribbon.
Try a new ribbon and continue.
Press the ON/OFF button to cancel.
# 102
# 103
# 104
#3
Headlift Error
This is a problem with the printhead Lift. Reset the printer and try again.
If this problem persists, call for
technical assistance.
# 106
Job Data Error
The print data sent to the printer is
corrupt or has been interrupted.
Check the interface cable.
Select the ON/OFF button to cancel
this print job and then resend the job.
# 107
Printing Error
An error was detected during printing. Reset the printer and try again.
If this problem persists, call for
technical assistance.
# 109
# 113
Ribbon Release Error
The printer cannot locate the next ribbon
panel in order to release the ribbon from
the card.
Ensure that the ribbon is not stuck to
the card.
Replace the ribbon.
Recalibrate the ribbon sensor.
If the ribbon is broken, repair by taping
the ribbon back onto the take- up core
and manually advance to the next
panel.
Press the
Pause button to continue.
# 110
Card Jam/Align error
A card is jammed in the print station or
card flipping area of the printer.
Clear the jam. Press the Pause button
to continue.
# 111
Head Loading
An unrecoverable error has occurred
during printing.
Reset the printer and try again. If this
problem persists, call for technical
assistance.
# 112
Card Jam/Align error
A card is jammed in the print station or
card flipping area of the Printer.
Clear the jam. Press the Pause button
to continue.
# 128
# 170
Calibrate Ribbon
The print ribbon sensor is out of
calibration or has failed.
Calibrate the ribbon sensor.
Check for material blocking sensor and
try again.
# 131
Flipper Jam/ Home Error
A card has become jammed in the
printer’s fipper table.
The flipper failed to position properly
while aligning a card or flipping a card.
Clear any cards in the flipper table,
using the buttons to move the card out.
Resume printing.
Reset the printer and retry. If problem
persists call for technical assistance.