© 2020 HI-POD INC.
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Troubleshooting
See an image below of the cable with the strain relief removed. You
can do this for testing, but please replace the strain relief after
confirming any variables to protect the cable.
Common Issue
Something that tends to happen is that a client
will have the white piece shifted forward
slightly, but they won't notice it. This happens
when the white strain relief is shifted back on
the cable head enough for the metal tip to
connect to the remote, but not completely
-
so
the cable is only half inserted into the remote.
When this happens you see the green power