Occasionally fumes from refuelling may occur.
However, persistent smoke or fume emission
is potentially dangerous and must not be
tolerated. If this persists, then the following
immediate action should be taken:
• Quickly open the doors and windows
to ventilate the room.
• Make sure that the stove door is closed and
that the combustion air control is fully open.
It may be that the open door or a fully closed
control have contributed to the problem. The
above actions should then ensure that any
remaining fuel will combust as normal and
will not smoulder to create more unwanted
smoke or fumes.
However, if smoke and fumes persists then
leave the premises and let the fire go out.
• Wait until the room clears and the stove
is cold.
• Check for a flueway, connecting flue pipe or
chimney blockage and clean out if required.
• Check that the wood logs you have used
are fully seasoned with a moisture content of
less than 20%. Wet wood will always produce
excessive smoke as well as create an acrid
smell.
• Do not attempt to relight the fire until the
cause of the smoke or fume emission has
been identified and corrected. If necessary
seek expert advice, preferably from a Hetas
installer.
The most common cause of smoke or fume
emission is flueway or chimney blockage. For
your own safety these should be inspected
regularly and must be kept clean at all times.
See page 32.
If the CO alarm (which should be fitted at the
time of installation) sounds, please follow the
advice above.
A WORD ABOUT TODAY’S HIGHLY
SENSITIVE SMOKE DETECTORS AND
CARBON MONOXIDE (CO) ALARMS
It’s good to know that we can all depend
upon today’s highly efficient smoke alarms
and carbon monoxide detectors to ensure our
safety. However, it is worth pointing out that
when you light your stove for the first five or
six times the fumes from the new paintwork,
as it cures, may cause the smoke alarm to
sound. This can usually be prevented by
greatly increasing the ventilation to the room
during the paint curing process.
In new build properties smoke alarms and
CO detectors are often interlinked and will
sound throughout the home when either one
of them detects an issue, such as fumes from
paintwork curing. Again, when using the stove
greatly increase the ventilation in the room to
help prevent this.
Should the alarm soundings continue beyond
the first five or six firings and / or not respond
to increasing the ventilation then, in the first
instance, please consult your stove installer or
property developer.
IMPORTANT: USER WARNING NOTES
Properly installed, operated and maintained this stove
should NOT emit smoke or fumes into the dwelling.
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