Dolphin® 7900 Series Mobile Computer User’s Guide
9 - 35
The Client is failing authentication even
though all my information was entered
correctly.
1. Verify that the network profile for the access point corresponds to the
authentication profile you created for it.
• Select the network profile in the Configured Networks list.
• Tap Properties. The Profile Info tab opens - see page
9-30
.
• In the Authentication profiles drop-down list, select the profile
you want to review.
• Tap View. The User tab appears displaying the profile’s
information.
2. Verify that you have configured the identity and password into the
correct fields on the User tab (page
9-30
) in the authentication profile.
If you are using PEAP or TTLS, the username and password are
entered in the Tunneled authentication section.
My Access Point does not broadcast its
SSID. Even though I have manually
configured an access point with that name,
the Client won't associate with it.
• Make sure that the desired SSID is listed as the Network Name, not
the Network Profile (which is a screen label)
• Verify that Do Active Scan is selected on the Profile Info tab; see
Do
active scan
on page
9-30.
Otherwise, the Client will not attempt to find
the access point.
I am authenticated, but I don't get an IP
address through DHCP.
On the main screen, tap and hold on your access point, tap Configure on
the popup menu, and select the Protocol tab. Verify that Renew IP
Address is selected; see
Renew IP address
on page
9-29.
I cannot attach to my old network that does
not support 802.1x authentication, but is
using WEP encryption.
• Verify that you can see your SSID in the Available Networks list on the
Wireless Networks tab. Move the SSID to the top of the Configured
Networks list so that it is accessed first. If the SSID is not there, you
can add it manually and enter the SSID as the network name - page
9-28
• Select the SSID and tap Properties.
• On the Profile Info tab, select Do active scan if your access point
does not broadcast its SSID.
• On the WEP Mgmt tab, select Use key for data encryption and Use
key to authenticate with AP.
• Enter the WEP Key - see
Key
on page
9-31.
• On the Protocol tab, select Renew IP Address (unless you have
entered one manually separate from the Client)
• Note that the port status indicator in the main screen reads
"Associated," not "Authenticated" when the connection is complete;
although the log file will indicate "Entered AUTHENTICATED state."
I made changes, but they do not appear to
have taken effect.
Always tap OK before exiting a screen you have changed. Then restart
the Client from the Client menu on the main screen.
How do I enable peer-to-peer (ad-hoc) mode
to have two clients communicate without an
access point?
• On the Wireless Networks tab, add a new profile to the Configured
Network list.
• On the Profile Info tab, give each side the same network name (SSID).
• Select Peer-to-Peer Group (ad hoc mode) and Do active scan.
• On the WEP management section, select Use key for data encryption
and enter an identical key for both clients.
• Verify that this network profile is the first (or only) one in the
Configured Network list and try to restart both clients at roughly the
same time.
Advice and Workarounds
Issue
Possible Causes and Solutions
Содержание Dolphine 7900 series
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