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Register your product her
https://www.herschel-infrared.co.uk/customer-service/warranty-registration/
.
Within five years from date of purchase Herschel will repair or replace the heater where the fault is due to defects
in materials or workmanship. This warranty is for standard domestic use only and excludes commercial uses. In the
event of a warranty claim please visit the Customer Service area of the Herschel Website and follow the Warranty
Claim process. You will need proof of purchase and photographs of the heater.
A prerequisite for validity of the warranty is use at the specified supply voltage of the heater and use in accordance
with the conditions specified in this manual. Any further warranty or claims are excluded.
The warranty covers the repair or replacement of the defective product only and Herschel shall have no liability for
installation costs or consequential loses however incurred. The decision to repair or replace will rest solely with
Herschel and any replacement will be as close as possible in specification to the failed heater.
Removing the serial number will void the warranty. The warranty will also be void if the heater has been tampered
with or opened in any way.
The product power label must be left on the panels where they can be accessed after installation if necessary.
Herschel Infrared Ltd will assume no responsibility for scratches on surface or frames after first use.
Disclaimer
Herschel Infrared Ltd cannot accept responsibility for damage, loss or injury caused by ingress of water or moisture,
accidental damage, mishandling, external impact, adjustment by unauthorised personnel or failure to follow the
correct maintenance and safety precautions as stated in the manual. Refer to Herschel Infrared
Ltd’s
warranty
policy for full details. See https://www.herschel-infrared.co.uk.
5 Year Warranty
ENGLISH