Select XLS
https://www.herschel-infrared.com/customer-
service/warranty-registration/
Within five years from date of purchase Herschel will repair or
replace the heater where the fault is due to defects in materials or
workmanship. This warranty is for standard domestic use only and
excludes commercial uses. In the event of a warranty claim please
visit the Customer Service area of the Herschel Website and follow
the Warranty Claim process. You will need proof of purchase and
photographs of the heater.
A prerequisite for validity of the warranty is use at the specified
supply voltage of the heater and use in accordance with the
conditions specified in this manual. Any further warranty or claims
are excluded.
The warranty covers the repair or replacement of the defective
product only and Herschel shall have no liability for installation costs
or consequential loses however incurred. The decision to repair or
replace will rest solely with Herschel and any replacement will be as
close as possible in specification to the failed heater.
Removing the serial number will void the warranty. The warranty will
also be void if the heater has been tampered with or opened in any
way.
The product power label must be left on the panels where they can
be accessed after installation if necessary.
Herschel Infrared Ltd will assume no responsibility for scratches on
surface or frames after first use.
Disclaimer
Herschel Infrared Ltd cannot accept responsibility for damage, loss or injury caused by ingress of water or
moisture, accidental damage, mishandling, external impact, adjustment by unauthorised personnel or failure to
follow the correct maintenance and safety precautions as stated in the manual. Refer to Herschel Infrared
Ltd’s
warranty policy for full details. See https://www.herschel-infrared.com.
Note your serial number for future reference
5 Year Warranty
