Troubleshooting
Issue
After turned on,
no display
Tv with images
without voice
Fail to connect the
network
Controller failure
Possible reason
The power cord is not connected
or socket without electricity
Audio cable is not connected
Android TV box in MUTE state
Volume is too low
Cable connect is abnormal
Wi-Fi closed or the signal is too
weak
Remote control is not in the
correct direction
Remote control is with low
battery
Remote control is broken
Soultion
Connect power plug, ensure
normal voltage electrical outlet
Re-connect the Audio cable
Please press mute button
Turn up the volume
Please reconnect internet
Please restart the Wi-Fi or adjust
the position of the router
Please aim at the front panel's
'SENSOR', then try again
Please change the batteries
Please send it to the local
maintenance station for
checking
E: [email protected]
W: www.mybox.net.in
Contact Details
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