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After-Sale Service
If you have any issues with the product, please feel free to contact us online or by phone for customer service.
Phone No.: (909) 430-1666
Service E-mail: [email protected]
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Trouble Shooting
Leaking from faucet water
way(C and D)
Quick connect on output
hoses(D) may have been faulti
-
ly installed.
Remove pull-out hose(C) from
output hose(D) and re-install.
make sure you hear a click
when you install it on the
output hose(D)
Hose does not retract
Weight locator(F) may be
installed incorrectly
Readjust weight locator(F) on
the hose(E). Make sure it is
installed on the designated
mark on the hose(E)
Can't change water type or
changes incompletely
Spout switch may have some
malfunctions
Contact us to have a new spout
for replacement.
Low flow
Sprout(A) may be clogged with
water dregs
Remove spout(A) from hoses.
Soak in 50/50 solution of warm
water and vinegar for 5
minutes then re-install it.
Issue
Possible Causes
Solutions
