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Item 56565
Troubleshooting
Problem
Possible Causes
Likely Solutions
Tool will not start.
1. Battery Pack not properly
connected.
2. Battery Pack not properly
charged.
3. Battery Pack burnt-out.
4. Internal damage or wear.
(Carbon brushes or
Trigger, for example.)
1. Remove Battery Pack, make sure there are no
obstructions, reinsert the Battery Pack according
to its shape (it should only fit one way), and press
firmly until the Battery Pack locks in place.
2. Make sure Charger is connected and
operating properly. Give enough time for
Battery Pack to recharge properly.
3. Dispose of old Battery Pack properly or recycle.
Replace Battery Pack.
4. Have technician service tool.
Tool operates slowly. 1. Forcing tool to work too fast.
2. Battery Pack wearing out.
1. Allow tool to work at its own rate.
2. Dispose of old Battery Pack properly or recycle.
Replace Battery Pack.
Performance
decreases over time.
Carbon brushes worn or damaged.
Have qualified technician replace brushes.
Excessive noise
or rattling.
Internal damage or wear. (Carbon
brushes or bearings, for example.)
Have technician service tool.
Overheating.
1. Forcing tool to work too fast.
2. Blocked motor housing vents.
1. Allow tool to work at its own rate.
2. Wear ANSI-approved safety goggles and
NIOSH-approved dust mask/respirator while
blowing dust out of motor using compressed air.
Follow all safety precautions whenever diagnosing or servicing the tool.
Disconnect Battery Pack and Charger power supply before service.
Record Product’s Serial Number Here:
Note: If product has no serial number, record month and year of purchase instead.
Replacement parts are not available.
