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You need to register your warranty online or via the post in order to activate the warranty for your stove. The appliance needs to be 
installed by a HETAS approved fitter and in accordance of Building Regulations to be valid. In the event you require a service engineer to 
inspect the appliance, a standard charge of €120 is payable prior to any inspection. Henley Stoves is not responsible for stoves which have 
been fitted incorrectly and it is up to you the customer to get the stove re-fitted in accordance with our manual. In the event the engineer 
finds a defect in the stove which warranted the service call, Henley Stoves will reimburse you the €120. Please note issues such as replac-
ing fire rope, replacing the door handle, paint peeling, bricks cracking, etc, does not warrant a service call and can be easily done using the 
instructions in the manual. Our products are guaranteed for 5 years from date of purchase against any defect, flaw or imperfection. During 
this time, all parts judged defective by our warranty control department may be replaced in our workshops. Incidental costs of transporta-
tion and packing payable by the buyer. 

There are a number of limitations to the guarantee. 
•  

Grates and parts directly in contact with the burning fuel are guaranteed for 1 year. 

•  

Unfortunately we cannot offer a guarantee on the glass parts or fire bricks of our stoves.

Terms of the warranty
This warranty is only valid if:
•  

The unit has been installed in accordance with the latest building regulations.

•  

The chimney which services the stove is in accordance with the latest building regulations.

•  

All installation instructions in the manual have been followed.

•  

The stove is operated as described in the manual.

•  

The stove is only used to burn fuel as described in the manual.

This warranty does not cover:
•  

Any damage resulting from the use of fuel not recommended in the manual.

•  

Parts which are damaged by external causes such as unadopted chimneys, thunderstorms, dampness, faulty plumbing, faulty 

fuel and mistreatment.
•  

Specifications and design subject to change without prior notice. This manual does not engage the responsibility of Henley 

Stoves.
• 

Any nuts or bolts of handles that become loose due to use or mistreatment

• 

Body paint peeling due to stove being over-fired

• 

Breakage of glass

• 

If the appliance is not serviced on a yearly basis accourding to our manual

Please note for boiler stoves, please consult with a heating specailist to determine the correct BTU’s for your heating requirements. If you 
are experiencing an issue with the plumbing such as no hot water being pushed to the radiators, Henley Stoves can only offer advice. We 
can recommend an independent service engineer to determine if there is an issue with the stove or the plumbing. The service engineer 
will provide a detailed report outlining any issues (if any) at a cost to you for €350 (this fee may vary depending on location) which is prior 
to any inspection. If the report deems the stove at fault, Henley Stoves will refund you the cost. We strongly recommend only qualified 
HETAS approved plumber installers as unqualified installers will void your warranty.  

All warranty claims will only be addressed when the Warranty Form below is completed and accompanied by the original dated proof of 
purchase and Stove Commissioning Checklist. All claims to be submitted to: HENLEY STOVES, CURRAHEEN, TRALEE, CO. KERRY, IRELAND

Warranty Registration

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Dealer appliance was purchased from

Essential Information - MUST be completed

Installation engineer

..........................................................................................................................................

..........................................................................................................................................

........................................................................................................................................................

..........................................................................................................................................

............................................................................................................................
............................................................................................................................
............................................................................................................................

Name:

Address:

Phone:

Date installed:

Model Description:

Serial number:

............................................................................................................................
............................................................................................................................
............................................................................................................................

Company name:

Address:

Phone:

HETAS Approved (Please tick relevant box):

Yes

No

If Yes, please include certificate of compliance.

Содержание Arklow

Страница 1: ...onsibility for any fault or consequential problems arising through incorrect installation or operation Please hand these instructions to the stove user when the installation is complete Leave the stove ready for operation and instruct the user in the correct use of the appliance and operation of controls Henley Arklow 5kW 7kW Insert Stove Installation and Operating Instructions Henley Stoves Curra...

Страница 2: ... this appliance should be used with the fire door closed at all times except when fuelling de ashing or initial lighting Do not use aerosol sprays or any other flammable materials near the appliance under fire Fire cement is caustic hand and eye protection should always be worn prolonged contact with the skin should be avoided Henley Stoves will not be responsible for any consequential or incident...

Страница 3: ...cing any installation works All sizes in MM Safe distances to combustible materials should be 800mm to the rear and 700mm to the side Model Size A Size B Size C Size D Size E Size F Arklow 5kW 591 499 352 388 88 499 Arklow 7kW 591 499 439 481 88 499 Size B Size A Size E Size F Size C Size D Weight 77kg Nominal heat output kW 7kW Arklow 7kW Weight 70kg Nominal heat output kW 5kW Arklow 5kW ...

Страница 4: ...igned Name Address Phone Dateinstalled ModelDescription Serial number Companyname Address Phone Stove correctly flued according to building regulations Flue swept and integrity of flue verified Smoke test completed on installed stove Spillage test completed Useofapplianceandoperationofcontrolsexplainedtoend user Checkthatspecifiedclearancetocombustibleshasbeenadheredto Instruction manual handed to...

Страница 5: ... suitable non combustible housing and hearth setting The flue must be installed in accordance with all local and national regulations and current rules in force Check if adding a new chimney to your prop erty requires planning permission The hearth must protrude at least 250mm in front of the stove and 150mm each side If the hearth is constructed on timber there must be a clearance of at least 250...

Страница 6: ...ly with local building control rules Do not connect or share the flue or chimney system with another heating appliance Do not connect to systems containing large voids or spaces over 230mm square Suitable access must be provided to enable the collection and removal of debris The flue must be swept and inspected when the appliance is installed The flue draught must be checked with all windows and d...

Страница 7: ...ls can damage the finish and or area Rear flue exit and fit flue collar to suit installation Seal with fire cement Installation Instructions Choose how you are going to connect to the chimney and what pipes you require Please ensure you comply with all Building Regulations when installing your stove and connecting it to the chimney Please ensure you comply with Building Regulations when installing...

Страница 8: ...nto the back of the upper fire chamber through small steel jets The jets of superhot air ignite the remainder of gases that will only burn off at very high temperatures DO NOT USE YOUR BARE HAND TO ADJUST AIR CONTROLS WHILE THE STOVE IS IN USE USE A PROTECTIVE GLOVE Combustible Materials Safe distances to combustible materials should be 800mm to the rear and 700mm to the side Ideally adjacent wall...

Страница 9: ...at during this period you leave all doors and windows open First open the primary and secondary air wash control fully Load the firebox with plenty of starting fuel i e paper dry sticks and or firelighters Light the fire at the base leaving the primary and secondary air control fully open Leave the door slightly ajar for 10 minutes to enhance initial starting and reduce smoke emission DO NOT leave...

Страница 10: ... firebox Care must be taken not to risk burning your hands or household objects from falling embers The ash pan should be emptied at least twice a day or when the ash reaches the top of the ash pan On no account should the ash be allowed to build up to touch the underside of the grate bars as this will greatly reduce the life span of the grate Replacing the Fire Rope around your stove door Periodi...

Страница 11: ...age may occur to the glass Refit the door assembly back onto the stove carefully lift the door over the hinge pins and slot into place Replacing the baffle plate in your stove In the event you need to replace the baffle plate in your stove please ensure you have it installed correctly as shown in the diagram The longer section of the baffle plate needs to be at the top of the stove and sits on the...

Страница 12: ...stove again until the stove chimney and connector have been inspected and any damage parts have been repaired or replaced This work should only be carried out by a HETAS Maintenance Seasonal Use Remove the baffle and inspect the inside of the stove and the flue ways and ensure they are 100 clear after a period of disuse for example if the stove is not used during the warmer periods of the year Als...

Страница 13: ...ng and listen to see if you can hear wind in the chimney If so this means you will need to install a damper in the flue to prevent the up draught We recommend you contact a piping spe cialist and install an anti up draught cowl I m finding it very hard to light a fire in my stove Why is this 1 In some houses there may not be sufficient ventilation in the room for the fire to light effectively You ...

Страница 14: ...ce damage will occur during use The life of the bricks will depend on the type of fuels burnt and the level of use Replace damaged bricks as soon as possible Re fit cleaned internal parts On printed glass surfaces use Glass Cleaner Do not use abrasive cleaners to remove tar or soot deposits from the glass Fit new door rope seal Lightly oil the door catch mechanism and hinge pins Avoid getting oil ...

Страница 15: ...does not cover Any damage resulting from the use of fuel not recommended in the manual Parts which are damaged by external causes such as unadopted chimneys thunderstorms dampness faulty plumbing faulty fuel and mistreatment Specifications and design subject to change without prior notice This manual does not engage the responsibility of Henley Stoves Any nuts or bolts of handles that become loose...

Страница 16: ...Henley Stoves Curraheen Tralee Co Kerry Ireland Tel 066 7119788 Fax 066 7124200 Email info henleystoves com www henleystoves com ...

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