CUSTOMER SERVICE:
1 855-958-1889 •
EMAIL:
Hellrazr™ products must be operated, cleaned
and maintained at all times in accordance with the
instructions in the Owner’s Manual. This Limited
Lifetime Warranty will not apply if your product has
not been operated, cleaned and maintained in strict
accordance with the manufacturer’s instructions, or
placed in accordance as listed in the Owner’s Manual.
Performance problems due to operator error will not
be covered by the Limited Lifetime Warranty
As this is a grill/smoker, the interior may experience
changes in color of surface finish. This is not a flaw
and as such is not covered under this Limited Life-
time Warranty .
There is no written or implied performance warranty
on any Hellrazr™ product, as the manufacturer has no
control over the operation, cleaning and maintenance
or the type of fuel burned.
High ambient temperatures, excessive humidity,
chlorine, industrial fumes, fertilizers, lawn pesticides,
acid and salt are some of the substances that can af-
fect metal coatings. For these reasons, the Limited Li-
fetime Warranty DOES NOT COVER PAINT, RUST OR
OXIDATION on any components during the specific
warranty coverage period.
Hellrazr Outdoor Cooking Products Inc. will not be
responsible for performance issues caused by envi-
ronmental conditions.
Damage to painted surfaces caused by scratches,
melted items, drips/spills, external scores and resi-
dues left on these surfaces from the use of sauces,
seasonings, oils, brines, abrasive cleaners, polishes
or other chemical products are not covered in this
Limited Lifetime Warranty .
Any modifications to the product will void this
Limited Lifetime Warranty .
You are responsible for any shipping and transpor-
tation costs related to claims under this Limited
Lifetime Warranty . Original parts required by Hellrazr
Outdoor Cooking Products Inc. to be returned must
be returned prepaid.
There are no express warranties other than the li-
mited warranties stated herein above. No warranties
whether express or implied, including, but not limited
to, any implied warranties of merchantability of
fitness for a particular purpose shall extend beyond
the respective warranty periods described above.
Hellrazr Outdoor Cooking Products Inc. shall not be
liable for any direct, indirect, special, consequential,
incidental, or punitive damages; lost profits or loss of
use or interruption of business regardless of the form
of action or theory of liability resulting from any de-
fect in, or use of, any Hellrazr™ product, accessories
and/or heating elements. In no event shall Hellrazr
Outdoor Cooking Products Inc.’s obligations exceed
the purchase price of the unit. This Limited Lifetime
Warranty gives the customer specific legal rights
and the customer may have other rights which vary
from jurisdiction to jurisdiction. In consideration of
this Limited Lifetime Warranty , the customer agrees
that any dispute related to any Hellrazr™ product, or
this Limited Lifetime Warranty , is under the laws of
Quebec, Canada.
THIS LIMITED LIFETIME WARRANTY GIVES YOU SPECIFIC RIGHTS WHICH MAY
VARY FROM JURISTICTION OR COUNTRY, WARRANTY IS IN LIEU OF ALL OTHER
WARRANTIES, STATUTORY OR OTHERWISE, EXPRESS OR IMPLIED, ALL OTHER
REPRESENTATIONS MADE BY HELLRAZR OUTDOOR COOKING PRODUCTS INC.
OR ANY THIRD PARTY DISTRIBUTOR OR RETAILER AND ALL OTHEROBLIGATIONS
OR LIABILITIES WITH RESPECT TO THE UNIT COVERED BY THIS LIMITED LIFETIME
WARRANTY WHICH, AT THETIME OF PURCHASE OR AT ANY TIME IN THE FUTURE,
MAY BE MADE AGAINST HELLRAZR OUTDOOR COOKING PRODUCTS INC. , ITS OF-
FICERS, DIRECTORS, EMPLOYEES, AND AGENTS. EXCEPT as expressly provided he-
rein, HELLRAZR OUTDOOR COOKING PRODUCTS INC. gives no other express or im-
plied warranties relating to fitness for USE OF THE UNIT; merchantability of the UNIT,
fitness for a particular purpose of the UNIT, quality of the UNIT; or condition of the UNIT.
HELLRAZR OUTDOOR COOKING PRODUCTS INC. ’S obligations shall not exceed its
obligation expressly set forth in THIS LIMITED LIFETIME WARRANTY .
ENGLISH
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