
BEFORE FIRST USE
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Carefully remove your Urn from the box and remove any packaging materials.
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Fully unwind the power cord.
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Fill to ‘Max’ fill line, boil, discard the water and then rinse. Do this three times, to remove any dust,
residues etc from the Urn.
INSTRUCTIONS
1. Remove the lid and fill the urn with the desired amount of water taking care not to fill past the MAX fill
line. Avoid under filling the urn as this will cause the overheat protection system to operate and could
reduce the life of the element.
2. Replace the lid and ensure that it locks into place.
3. Connect the urn to a suitable 240V AC 10 Amp mains supply turn on the ON/OFF switch and the urn will
begin to boil.
4. To pour hot water, place a cup below the non-drip tap and push the tap down. For continuous pouring,
lift the tap up until it is in a vertical position.
5. After use and before cleaning switch the appliance ‘Off’ and turn the power supply off.
NOTE:
The urn is not designed to constantly boil water. This would fill the room with steam. It is designed to
heat water and maintain a temperature that is ideal for hot beverages such as tea or coffee.
NOTE:
Do not open the lid when the urn is in operation as steam may escape from the top of the urn.
TIP:
When filling cups etc with hot water, hold them as close to the tap as possible to avoid hot splashes.
SAFETY CUT OUT:
The Urn features a boil dry protection system, which will switch off the element if the water
level is too low. To reset the safety cut out, switch off and unplug the urn and allow it to cool. Empty out the
water and press the RESET button underneath of the urn. Refill with cold water and switch the urn back on
again.
CARE & CLEANING
ALWAYS LET THE URN AND WATER COOL BEFORE CLEANING.
Always unplug the appliance before you clean it. The outside of the urn can be cleaned with a moist cloth and a
small amount of detergent. If you need to use detergent solution for the inside of the urn please rinse thoroughly
before use. Never use scouring pads, abrasive cleaning agents or aggressive liquids such as bleach to clean the
appliance. Never immerse the Urn or its base in water. Dry the urn with kitchen towel or similar after cleaning.
DESCALING
Excessive lime scale build-up can cause the element to overheat and can even cause the tap to malfunction!
Make regular checks of the inside of the urn for signs of lime scale. It is essential that lime scale deposits be
cleaned using proprietary Descaling tablets, powders or liquids (available from most supermarkets).Those in
hard water areas may need to descale the urn every week. Those in soft water areas won’t need to descale the
urn quite as often.
For a heavily scaled urn use approximately FOUR TIMES the amount of Descaling product required for a kettle.
Repeat if necessary.