www.heinner.com 500W, 50/60Hz, 220-240V
21
Problem
Possible Cause
Solution
The
appliance
dose not come
on
It is not plugged into the
mains socket.
Plug into the mains.
Milk
is
not
foaming?
Milk is warm or too hot to
foam.
1.Use the milk at refrigerator temperature.
2.Do not use fresh milk, low-fat milk and skimmed
milk, Whole milk has better milk froth and lasts
longer.
3.Do not re-foam already heated milk.
4.Try reducing the quantity of milk in the milk jug.
Milk
is
not
heating?
/
1.Ensure the milk jug is correctly positioned onto the
power base.
2.Ensure that the milk frother has been properly
turned on.
Frothing whisk
is not moving or
is dislodged
1.Frothing whisk is not placed
correctly.
2.Take out the frothing whisk
during working.
3.Ingredients
have
been
added too quickly.
1.Stop operation.
2.Remove liquid from milk jug.
3.Place the frothing whisk inside the milk jug before
turning on the milk frother.
4.Refill milk jug with liquid.
5.Start frothing. Add ingredients(if desired) slowly
and in small quantities after the milk has already
started frothing.
VIII. TROUBLESHOOTING GUIDE
