www.heinner.com
33
No.
FAULT
CAUSE
SOLUTION
1
The
ON
light
does
not
light
up
The
appliance
is
unplugged
Plug
unit
in
2
The
coffee
is
not
brewing
P.
The
appliance
is
unplugged
Q.
There’s
a
power
outage
R.
The
water
reservoir
is
empty
S.
The
filter
basket
is
not
properly
inserted
T.
The
decanter
is
not
placed
all
the
way
in
on
the
warming
plate
P.
Plug
Unit
in
Q.
Wait
for
power
to
be
restored
R.
Check
the
water
window
S.
Insert
filter
basket
correctly
T.
Place
decanter
correctly
on
warming
plate
3
The
coffee
maker
only
brews
water
There
are
no
coffee
grounds
in
the
filter
basket
Add
the
desired
amount
coffee
ground
4
The
coffee
maker
brews
slowly
The
coffee
maker
needs
cleaning
Clean
coffee
maker
as
described
in
“CLEANING
AND
MAINTAINING”
section
IX.
TIPS
FOR
GETTING
A
GREAT
COFFEE
1.
Cleaning
the
filter
coffee
is
an
essential
process
for
getting
a
great
coffee.
Clean
the
machine
regularly
following
the
instructions
in
section
"Cleaning
and
maintenance".
Always
pour
cold
water
and
fresh
coffee
in
the
filter.
2.
Store
coffee
in
a
cool,
dry
place.
After
opening
a
package
of
ground
coffee,
seal
it
well
and
store
it
in
the
refrigerator
to
maintain
its
freshness.
3.
For
optimal
taste
of
coffee,
buy
coffee
beans
and
ground
to
a
fine
even
before
cooking.
4.
Do
not
reuse
the
coffee
in
the
filter
as
this
will
significantly
reduce
the
flavor
of
coffee.
Reheating
coffee
is
not
recommended
as
it
loses
its
flavor.
5.
Clean
coffee
filter
when
it
becomes
oily.
Small
drops
of
oil
on
the
surface
of
black
coffee
prepared
coffee
is
due
to
oil.
6.
This
oil
can
occur
more
often
if
used
heavily
roasted
coffee.
X.
TROUBLESHOOTING
670-800W, 50/60Hz, 220-240V~
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